JOEMARI FELARCA
Norwalk,Iowa
Summary
Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes.
Overview
9
9
years of professional experience
Work History
Care Coordinator
Broadlawns Medical Center
04.2023 - 01.2025
- Referred clients to appropriate community resources when needed to enhance their overall wellbeing.
- Collaborated with other healthcare professionals to provide comprehensive care for clients.
- Monitored clients' progress and modified treatment plans accordingly.
- Advocated on behalf of clients when interacting with social service agencies or legal systems.
- Helped clients restore functional, social, and daily living skills by linking individuals to needed community services.
ASSISTANT PROGRAM DIRECTOR
Lutheran Lakeside Camp
05.2022 - 08.2022
- Initiated and set specific goals while establishing work schedules and assigned work to staff members.
- Helped plan programs for the effectiveness of the bible camp for the kids, youth, and family campers.
- Assigned as the health coordinator and worship coordinator, where I am responsible for any health concerns, making sure medications are administered, coordinate and plan worship services and to participate in worship leadership.
CUSTOMER SERVICE REPRESENTATIVE
Walmart
07.2016 - 07.2021
- Maintained a clean, fast, friendly service.
- Ensured a high degree of customer satisfaction.
- Dealt with customer complaints.
- Answered phone calls and questions from customers.
Education
Bachelor of Science - HUMAN DEVELOPMENT AND FAMILY STUDIES
Iowa State University
Ames, IA12-2022
Associate of Science - COMPUTER SECRETARIAL
MAGSAYSAY MEMORIAL COLLEGE
Philippines03-2012
Skills
- Case Management
- Empathy
- Team Building
- Community Engagement
- Interpersonal skills
- Organizational skills
- Care planning
- Motivated Attitude
- Computer skills
- Multitasking and organization
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
VOLUNTEER EXPERIENCE
PUBLIC RELATIONS OFFICER, Des Moines,Iowa
Filipino American Society, January 2023-December 2024
- Promoted the Filipino American Association's image to the public by developing and implementing effective communication strategies to publicize events, programs, and projects.
- Coordinated logistics and publicity for social functions, cultural events, and community programs that showcased Filipino culture and traditions.
WORSHIP VOCALIST, Ames, Iowa
Lutheran Church of Hope, March 2022-October 2022
- · Led the congregation in worship, guiding them in musical and prayerful expressions of devotion to the Lord.
VOLUNTEER STAFF, Des Moines, Iowa
Freedom for Youth Ministries, November 2021-December 2021
- Mentored and guided kids and young adults in developing their talents, fostering personal growth, and inspiring them to make a positive difference in their lives and communities.
Timeline
Care Coordinator
Broadlawns Medical Center
04.2023 - 01.2025
ASSISTANT PROGRAM DIRECTOR
Lutheran Lakeside Camp
05.2022 - 08.2022
CUSTOMER SERVICE REPRESENTATIVE
Walmart
07.2016 - 07.2021
Bachelor of Science - HUMAN DEVELOPMENT AND FAMILY STUDIES
Iowa State University
Associate of Science - COMPUTER SECRETARIAL
MAGSAYSAY MEMORIAL COLLEGE
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