Joesetamar Noel
North Miami
Summary
Dynamic and results-driven professional with extensive experience in customer service and hospitality, notably at 5th Ave Concierge. Adept at critical problem-solving, ensuring efficient operations while maintaining high service standards. Professional with strong skills in customer service and administrative tasks, ready to excel in pivotal role. Known for effective communication, adaptability, and reliability in fast-paced environments. Capable of managing front desk operations, coordinating with team members, and delivering results that enhance guest experiences.
Overview
6
6
years of professional experience
Work History
Front Desk Agent
5th Ave Concierge
10.2023 - 11.2025
- Greeted and assisted guests during check-in and check-out processes.
- Managed reservations using hotel management software efficiently.
- Answered guest inquiries, providing information about services and local attractions.
- Handled cash transactions accurately at the front desk.
- Assisted in resolving guest complaints with professionalism and care.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
Sales Associate
Beauty Supply Outlet
01.2020 - 09.2023
- Assisted customers in product selection to enhance overall shopping experience.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Collaborated with team members to meet sales goals and improve service quality.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Edison Senior High School
Miami, FLAssociate of Science - Criminal Justice
Miami Dade College
Miami, FLSkills
- Customer service
- Cash handling
- Time management
- Guest relations
- Hospitality service expertise
- Sales expertise
- Critical Problem Solving skills
Languages
French
Native or Bilingual
English
Full Professional
Haitian Creole
Native or Bilingual
Timeline
Front Desk Agent
5th Ave Concierge
10.2023 - 11.2025
Sales Associate
Beauty Supply Outlet
01.2020 - 09.2023
High School Diploma -
Edison Senior High School
Associate of Science - Criminal Justice
Miami Dade College