Joesilyn Hernandez
Denton
Summary
Experienced professional with a diverse background in various environments, demonstrating strong leadership skills and adaptability. Bilingual capabilities enhance communication and collaboration within teams. Proven ability to monitor operations effectively while fostering a cooperative team atmosphere.
Overview
4
4
years of professional experience
Work History
Shift Leader
Bruvanna
Flower Mound
11.2025 - Current
- Supervised team operations during busy shifts to ensure efficient service delivery.
- Managed inventory levels and restocked supplies throughout shifts as needed.
- Trained new staff on company policies and customer service standards to boost performance.
- Utilized POS systems for efficient order processing and inventory management.
- Collaborated with management to enhance workflows and improve team performance.
Team Member
Salad and go
Plano
01.2025 - 09.2025
- Provided fast, friendly service in a high-volume environment, serving 100+ customers per shift while maintaining a positive, welcoming attitude.
- Prepared and assembled orders accurately and efficiently, meeting company speed, quality, and food safety standards.
- Assisted customers with menu questions and special requests to ensure a consistently positive customer experience.
- Worked collaboratively with team members to maintain a clean, organized, and efficient workspace during busy shifts.
Sales Representative
C&H Carports
Emory
07.2023 - 08.2025
- Developed and delivered customized sales presentations based on individual client needs, preferences, and budget requirements.
- Executed strategic sales plans to consistently achieve monthly and quarterly sales targets.
- Negotiated and finalized client contracts in compliance with company policies, ensuring mutually beneficial outcomes.
- Created and scheduled social media marketing content to increase customer engagement, lead generation, and brand awareness.
- Built and maintained strong client relationships to drive customer retention and repeat business.
Bell Ringer
The Salvation Army
12.2023 - 01.2024
- Represented the organization positively by greeting donors and encouraging community participation.
- Demonstrated reliability and accountability while handling donation collections.
Volunteer
ABC Shelter for Pregnant Mothers and Children
05.2022 - 12.2022
- Organized and maintained shelter spaces to ensure a clean, safe, and supportive environment for mothers and children.
- Assisted with cleaning, organizing, and distributing donated items to support families efficiently.
- Collaborated with staff and volunteers to maximize resources and help serve individuals in need.
Education
Bachelor's Degree - Business Marketing
University of North Texas
Denton, Tx05-2028
Skills
- Excel and Microsoft 365
- Outlook and Canva
- Customer service and support
- Bilingual communication
- Training and development
- Sales expertise
- POS system operation
Hobbies and Interests
- Traveling
- Music
- DIY Projects
- Trivia
Leadership Experience
- ABC Shelter for Pregnant Mothers and Children, Volunteer, 05/22, Organized and maintained shelter spaces to ensure a clean, safe, and supportive environment for mothers and children., Assisted with cleaning, organizing, and distributing donated items to support families efficiently., Collaborated with staff and volunteers to maximize resources and help serve individuals in need.
- The Salvation Army, Bell Ringer, 12/23, Represented the organization positively by greeting donors and encouraging community participation., Demonstrated reliability and accountability while handling donation collections.
Timeline
Shift Leader
Bruvanna
11.2025 - Current
Team Member
Salad and go
01.2025 - 09.2025
Bell Ringer
The Salvation Army
12.2023 - 01.2024
Sales Representative
C&H Carports
07.2023 - 08.2025
Volunteer
ABC Shelter for Pregnant Mothers and Children
05.2022 - 12.2022
Bachelor's Degree - Business Marketing
University of North Texas