Marlon Forbes

• Duties: Customer Service answering questions about price information & products. Up sales, Process payments & returns for customers & Vendors. Count tills & lottery for cashiers beginning & end of shift.
• Printouts of emails customers utilizing office 365, edit & convert emails to PDF & Tif files print out of Transflo logs for truckers.
• Maintenance of Facility, Trash & upkeep, change pump filters, repair fuel pumps, clean parking lot, cashier, Deli.

• Customer Service Representative helping customers finding the best medical insurance that fits their needs. Duties: asking the customer questions to find the best insurance benefits for them & their family. Assisting members with finding Doctors in their coverage area. Assisted with processing payments, Analyze old / new Medical claims for customers then providing detailed Notes on account of what is covered along with the amount & percentage. Given knowledgeable information to all customers.

• Handled customer inquiries and suggestions courteously and professionally while high-stress situations effectively, maintaining professionalism under pressure while resolving disputes & conflicts

Loading & unloading of trucks, order processing & order picking for shipping & receiving.

• Data Entry/clerical position monitored inbound and outbound freight operations to establish timely delivery of packages. Generated documentation and information required for customer shipments. Scheduled and coordinated truck, transport to maximize productivity.

• Led field surveys to collect and analyze geospatial data for various projects. Coordinated survey teams, ensuring adherence to safety protocols and project timelines.
• Utilized advanced surveying equipment, including total stations and GPS systems, for accurate measurements. Detailed Notes & logging of entire job.
• Reviewed and validated survey data, improving accuracy in final reports and deliverables.