Tammie Redding
Columbus,Ga
Overview
22
22
years of professional experience
Work History
Agent, Resource Specialist
United Way of the Chattahoochee Valley
01.2023 - Current
- Served as the point of contact for Organizations and SERVESS IN the 211 data base
- Provided customer servic to callers, including answering calla and providing assistance
- Seeks out additional community resources based on the needs of the consumber
- Maintains working relationships with stakholder and staff members
- KNOWLEDGE OF COMPUTER SOFEWARE AND EXCEL APPLICATION
- KNOWLEDGE OF RECORDKEEPING
- KNOWLEDGE OF MATINING THE bnl
- ABILITY TO COMMUNICATE CLEARLY AND RESPECTFULLY
- ABILITY TO PROVIDE EXCELLENT COMUSTOR SERVICE
- ABILITY TO PROFORM DATA ENTRY
- ABILITY TO OPERATE STANDARD OFFICE EQUIPMENT
- ABLILTY TO MAINTANE RUN REPORTS
- ABILITY TO pROMOTE COLLABRATE TO INCREASE ACCESS TO SERVICES AND RESOURCES
Coordinated Entry Administrative
United Way of the Chattahoochee Valley
01.2016 - 01.2023
- Process intake into the HIMS system e Coordinated Entry Specialist is to complete VI-SPDAT assessments
- Entering clients into the Homeless Management Information System for housing services/resources and/or providing diversion services to prevent from becoming homeless
- Collaborated with other CoC partners (Navigation meetings) for peer learning, problem solving, and regular case conferencing
- The Coordinated Entry Specialist will follow up with households on the Coordinated Entry By Name List (BNL) and provide status updates and be responsible for conducting outreach activities with homeless individuals on the streets and in encampments
- Respond to phone calls directed to the Coordinated Entry line and respond to broad questions
- Field and record the answers to a brief set of pre-screening questions in HMIS to determine the household’s eligibility for entering the housing crisis response system
- Create and/or update household records in the CoC’s Homeless Management Information System (HMIS)
- Make appropriate and effective referrals to local service and case management providers and maintain a current referral list for all clients
- Maintain relationships with the various programs in our community to promote our services
- Maintain required records accurately, comprehensively and in a timely manner, including data entry into the Homeless Management Information System
Phenomenal Hair Care & Styles
01.2003 - 01.2018
- Managed and maintained positive guest relations
- Managed up to four employees
- Purchased and verified shipment
- Scheduled daily, weekly appointments
- Managed Payroll
- Daily operation of the business
Education
Bachelor - Business Administration
08.2015
Skills
- Communication in a Culturally Diverse Workplace
- Proficient with Workday
- Team player
- Excellent time management skills
- Excel Microsoft 365
- De-Escalating Conversation
Activities
- Travel
- Art
- Singing
- Swimming
Timeline
Agent, Resource Specialist
United Way of the Chattahoochee Valley
01.2023 - Current
Coordinated Entry Administrative
United Way of the Chattahoochee Valley
01.2016 - 01.2023
Phenomenal Hair Care & Styles
01.2003 - 01.2018
Bachelor - Business Administration
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