Joesue Jauregui
Santa Maria,CA
Summary
Results-driven professional with experience in the automotive service industry. Skilled in data analysis and team collaboration, ensuring seamless service delivery and high customer retention rates. Ready to leverage strong multitasking abilities to drive customer satisfaction.
Overview
2
2
years of professional experience
Work History
BDC Service Representative
TVJ Auto Group
Santa Maria, California
05.2024 - Current
- Conducted service follow-ups to enhance customer satisfaction and retention.
- Resolved customer complaints swiftly and professionally, improving customer experience.
- Coordinated communication between departments to support seamless service delivery and elevate customer satisfaction.
- Assisted customers with service inquiries and appointment scheduling.
Education
Associate of Science - Biology
Cuesta College
San Luis Obispo, CA06-2027
High School Diploma -
Central Coast New Tech High School
Nipomo, CA06-2025
Skills
- Customer service
- Problem solving
- Effective communication
- Team collaboration
- Data analysis
- Call center experience
- Strong multitasking
- Client retention strategies
Languages
Spanish
Limited
Timeline
BDC Service Representative
TVJ Auto Group
05.2024 - Current
Associate of Science - Biology
Cuesta College
High School Diploma -
Central Coast New Tech High School