Joette Carpenter
Swartz Creek
Summary
Case manager with extensive experience in crisis intervention and resource coordination. Proven track record of connecting clients to essential services and advocating effectively for their needs. Skilled in fostering collaborative relationships that enhance service delivery and improve client outcomes. Strong background in community engagement and outreach, with a focus on resolving client issues and building partnerships with local organizations.
Overview
6
6
years of professional experience
Work History
Case Manager
Reach Resource Services
Flint
08.2024 - Current
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained accurate case records and documentation according to agency guidelines.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Collaborated with clients to identify barriers and implement effective solutions to enhance service delivery.
Outreach Worker
Reach Resource Services
Flint
10.2020 - Current
- Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities, and raised brand awareness.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Provided crisis intervention services when needed.
- Connected individuals with relevant community resources and coordinated referrals.
- Educated citizens on resources and programs in local community.
- Collaborated with community-based organizations and key stakeholders to address community initiatives.
Paraprofessional
Swartz Creek High School
Swartz Creek
08.2019 - 01.2024
- Created and maintained positive relationships with students, parents, and colleagues.
- Communicated and collaborated well with educators from various grade levels.
- Supported students throughout academic instruction and assignments.
- Monitored student attendance records and reported any discrepancies to appropriate personnel.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
- Maintained accurate attendance logs to ensure compliance with school policies.
Education
Master of Science - Masters of Social Work
Walden University
Minneapolis, MN02-2026
Bachelor of Science - Bachelor of Social Work
Walden University
Minneapolis, MN08-2025
Associate of Science - Para-Special Early Education
Baker College
Owosso, MI06-2016
Associate of Applied Science - Early Childhood Care And Education
Baker College
Flint, MI06-2014
Skills
- Case management and crisis intervention
- Community outreach and resource coordination
- Effective communication and relationship building
Timeline
Case Manager
Reach Resource Services
08.2024 - Current
Outreach Worker
Reach Resource Services
10.2020 - Current
Paraprofessional
Swartz Creek High School
08.2019 - 01.2024
Master of Science - Masters of Social Work
Walden University
Bachelor of Science - Bachelor of Social Work
Walden University
Associate of Science - Para-Special Early Education
Baker College
Associate of Applied Science - Early Childhood Care And Education
Baker College