Joe Vaughn Norris
Oakland,CA
Summary
Accomplished Security Officer with a proven track record at Hammerhead Security, adept in risk assessment and emergency response. Excelled in maintaining safety and providing top-notch customer service, demonstrating strong incident reporting and interpersonal skills. Enhanced facility security through vigilant monitoring and strict access control, significantly reducing unauthorized entries.
Overview
12
12
years of professional experience
Work History
Security Officer
Hammerhead Security
Oakland, CA
11.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
Forklift Operator
PCC Logistics
Oakland
09.2018 - 09.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
Janitor
Greene Janitorial
San Francisco, CA
02.2013 - 07.2018
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Education
High School Diploma -
Fremont High School
Oakland, CA06.2008
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
Timeline
Security Officer
Hammerhead Security
11.2022 - Current
Forklift Operator
PCC Logistics
09.2018 - 09.2024
Janitor
Greene Janitorial
02.2013 - 07.2018
High School Diploma -
Fremont High School