Joewilhm Nicdao
Daly City,CA
Summary
Seasoned delivery professional with a track record of enhancing customer satisfaction through efficient route planning and timely deliveries, notably with Amazon. Excelled in customer service and navigation, leveraging a valid driver's license and positive attitude. Proven ability in fostering teamwork and ensuring the integrity of mail and package deliveries, aligning with key employer-demanded skills.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Amazon
01.2019 - 01.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained high standards of professionalism in dealings with vendors, stakeholders, and customers.
Delivery Driver
FedEx
01.2016 - 12.2018
- Maintained strong relationships with clients through proactive communication and personalized service.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Mail Carrier
USPS
01.2015 - 12.2016
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
Delivery Driver
FedEx Ground
01.2010 - 12.2015
Education
Bachelor Of Arts - Science Education
Unciano College
Manila Philippines11.2001
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Timeline
Delivery Driver
Amazon
01.2019 - 01.2021
Delivery Driver
FedEx
01.2016 - 12.2018
Mail Carrier
USPS
01.2015 - 12.2016
Delivery Driver
FedEx Ground
01.2010 - 12.2015
Bachelor Of Arts - Science Education
Unciano College
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