Maria Perez
Daly City,CA
Summary
Dynamic and customer-oriented professional with a strong work ethic, honed at Istanbul LLC. Proven ability in problem resolution and cash handling accuracy, enhancing guest satisfaction. Skilled in multi-tasking and efficient communication, consistently delivering exceptional service in fast-paced environments. Committed to maintaining health and safety standards while fostering team collaboration.
Overview
2026
2026
years of professional experience
Work History
Truck Driver
Istanbul LLC
09.2025 - 12.2025
- Operated heavy-duty trucks to transport goods safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Office Assistant
MBDFABLLC
01.2025 - 09.2025
- Developed and executed automated test scripts using Selenium and Java to enhance testing efficiency.
- Collaborated with development teams to identify, document, and resolve software defects in real-time.
- Implemented continuous integration processes utilizing Jenkins to streamline testing workflows.
- Conducted regression testing to ensure software stability before releases, minimizing post-deployment issues.
Bartender
Morenas Latín Bar and Grill
10.2022 - 10.2024
- Crafted signature cocktails and provided exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Collaborated with kitchen staff to coordinate timely food and drink service during peak hours.
- Assisted in training new bartenders on drink preparation and customer interaction techniques.
Server
Heber’s Cuban Coffee
06.2022 - 09.2022
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server
Mawal
10.2021 - 04.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Luca Restaurant
2019 - 2019
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu knowledge and made recommendations to enhance guest experience
Education
No Degree - Medicine
Universidad De Ciencias Médicas Mariana Grajales
Holguín, CubaGraduate Certificate - Software Development Engineer in Test
Cydeo
Virginia, NE03.2025
Skills
- Time management
- Customer service
- Problem resolution
- Cash handling accuracy
- Team collaboration
- Strong work ethic
- Self-motivation and discipline
- Multi-tasking capability
- Efficient communication
- Health and safety standards
- Attention to detail
- Customer-oriented
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Truck Driver
Istanbul LLC
09.2025 - 12.2025
Office Assistant
MBDFABLLC
01.2025 - 09.2025
Bartender
Morenas Latín Bar and Grill
10.2022 - 10.2024
Server
Heber’s Cuban Coffee
06.2022 - 09.2022
Server
Mawal
10.2021 - 04.2022
Server
Luca Restaurant
2019 - 2019
No Degree - Medicine
Universidad De Ciencias Médicas Mariana Grajales
Graduate Certificate - Software Development Engineer in Test
Cydeo