Joey Brown
Hickory,NC
Summary
Experienced manager and people leader with a proven track record of success in all metrics that matter. Skilled in operations, culture and collaboration, team building and providing an excellent overall customer experience while being able to influence other leaders to be able to do the same.
Overview
5
5
years of professional experience
Work History
Store Manager
Starbucks Coffee Company
06.2019 - Current
- Store Manager Trainer
- Multiple experiences dual managing
- Consistent in reaching and surpassing goals for metric targets (35+% sales comp, customer connection 72+, store operations 94+, Peak OTW 40 and less)
- Opened multiple new store openings
Marketing Director
Airr Maxx Of Charlotte, Inc.
05.2021 - 08.2022
- Lead marketing campaigns that significantly increased overall sales
- Increased social media impressions by over 1,000%
- Increased social media engagement by over 600%
Education
Bachelor of Arts - Business Administration
Arizona State University
Arizona2028
Accomplishments
Leadership:
Valuable leader to peer team and their stores. Track record of influencing other leaders to improve customer connection, store operations, drive thru times and more. I served as Area lead of the Armed Forces Network and Hora Del Cafe partner networks for over 2 years through Starbucks.
Business Development:
Successful track record in growing sales. Have lead multiple stores to lead districts, areas and regions in Customer Connection, Store Operations and Peak OTW times.
Accolades:
Starbucks Community Champion | Store Manager of the Quarter | Store Manager Quarterly Excellence Award
Community Service
Starbucks Area 171 Community Champion Award
Starbucks Armed Forces Network Area 70 Lead (June 2021 - May 2023)
Starbucks Hora Del Cafe Area 70 Lead (May 2021 - May 2023)
Timeline
Marketing Director
Airr Maxx Of Charlotte, Inc.
05.2021 - 08.2022
Store Manager
Starbucks Coffee Company
06.2019 - Current
Bachelor of Arts - Business Administration
Arizona State University
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