Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
28
28
years of professional experience
Work History
Sales Manager
Louisville Cars And Trucks
Louisville, KY
09.2018 - 05.2024
Developed and implemented sales strategies to increase market share.
Established relationships with key clients, while maintaining existing customer base.
Created and presented monthly reports to management on sales performance.
Managed daily operations of sales department, including supervision of staff members.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Tracked monthly sales to generate reports for business development planning.
Created and maintained sales environment to support business objectives.
Established new accounts and serviced existing accounts maintaining professional relationships.
Prospected for new business using databases and other strategies to generate sales.
Supported sales team members to drive growth and development.
Sales Associate
Craig and Landreth Pre-Owned
Louisville, KY
2008.07 - 2018.08
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Developed and maintained courteous and effective working relationships.
Skilled at working independently and collaboratively in a team environment.
Worked flexible hours across night, weekend, and holiday shifts.
Sales Associate
Toyota Of Louisville
Louisville, KY
01.1996 - 07.2008
Provided positive first impressions to welcome existing, new, and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Engaged with customers to build rapport and loyalty.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Created inviting environment for customers by maintaining store organization and cleanliness.
Listened to customer needs and desires to identify and recommend optimal products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Engaged in friendly conversation with customer to better uncover individual needs.