JOEY COOPER
Hays,KS
Summary
Hardworking, adaptable, and customer-focused professional seeking a full-time position in a fast-paced and team-oriented environment. Bringing over a year of hands-on experience in food service, excellent communication skills, and the flexibility to excel in a variety of roles.
Overview
2
2
years of professional experience
Work History
Waitress Trainee
Thirsty’s Pub and Grill
Hays, KS
03.2026 - Current
- Provided attentive service to customers, ensuring satisfaction and timely order delivery.
- Assisted in training new staff members on menu items and service protocols.
- Collaborated with kitchen staff to facilitate efficient food preparation and presentation.
- Managed multiple tables simultaneously, prioritizing tasks to optimize workflow during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Processed customer transactions accurately using point-of-sale system for efficient billing.
- Engaged with patrons to build rapport, enhancing overall dining experience and customer loyalty.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
Crew Member
Vernie's Hamburger House
Hays, KS
04.2024 - 06.2025
- Delivered top-notch customer service in a busy, family-owned diner.
- Handled cash register operations with speed and accuracy.
- Took the initiative to lead during peak hours and train new team members.
- Maintained a clean, safe, and organized workspace.
- Built strong relationships with customers, ensuring satisfaction and return visits.
- Demonstrated flexibility by assisting in multiple roles as needed (front counter, kitchen prep, cleaning, etc.)
Education
High School Diploma -
Hays Virtual School
05.2025
Skills
Customer Service & People Skills
- Cash handling
- Point of sale operation
- Problem-solving
- Customer service
- Time management
- Conflict resolution
Register & Point-of-sale systems
Fast learner - Adaptable
Reliable Professionalism
AVAILABILITY
- Seeking full-time employment
- Flexible schedule
- Willing to work evenings, weekends, or holidays if needed
Timeline
Waitress Trainee
Thirsty’s Pub and Grill
03.2026 - Current
Crew Member
Vernie's Hamburger House
04.2024 - 06.2025
High School Diploma -
Hays Virtual School