Joey Glickman
Highland Park,IL
Summary
Qualified [Desired Position] with background as Ticket Sales Intern. Provides valuable experience in customer relationship management and sales support, contributing to smooth and efficient ticketing operations. Demonstrates strong communication and organizational skills, ensuring exceptional service and client satisfaction.
Driven [Desired Position] with solid foundation in game operations and event coordination. Contributed to successful game events through meticulous planning and execution, ensuring seamless operations. Demonstrated proficiency in managing logistics and fostering team collaboration.
Overview
6
6
years of professional experience
Work History
Ticket Sales Intern
Chicago Sky
05.2024 - 08.2024
- Assisted with the sales and distribution of game tickets to individuals and groups
- Provided Exceptional customer service by responding to inquires and resolving ticket-related issues
- Coordinated with game operations to ensure smooth event execution, including pre-game, in-game, and post-game activities
- Handled data entry, maintaining accurate record of sales and customer interactions in CRM software
- Assisted with the setup and breakdown of promotional and fan engagement activities on game days
- Gained hands-on experience in both ticket sales strategies and game day operations
Podcast Host
Self-employeed
04.2023 - Current
- Talked and discussed football with other podcast hosts and discussed games and all things football
- Researched and developed content for each episode, including game statistics, historical comparisons, and current sports events, ensuring well-rounded discussions and insights.
- Managed guest appearances, including coordinating schedules and preparing interview questions to maximize audience engagement.
Camp Counselor
Finish Strong Athletics
05.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
Head Baseball Coach
Highland Park Park District
05.2020 - 07.2021
- Planned exercise regime targeting individual needs and enhancing personal results
- Devised successful programs to increase athletic skill, strength and agility
- Planned and directed game strategies
- Supervised and coordinated baseball team and program in little league
- Used my problem-solving techniques to help the kids become better players and people both on and off the field
Camp Counselor
One Shining Moment Sports
05.2022 - 08.2022
- Worked with children varying age, interest, skill, and developmental levels
- Developed and monitored safety policies and procedures to facilitate safety of participants
- Implemented rules and regulations to enforce discipline and compliance
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity
- Led groups of children safely through a variety of camp activities
Golf Caddy
Briarwood Golf Club
04.2019 - 08.2021
- Built and established positive relationships with patrons, team members and supervisors
- Carried two bags of clubs for full 18-hole rounds of golf
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations and events
Education
Bachelor of Arts - Sports Management Major
Miami University
Oxford, OH05.2025
Skills
- Group and Individual Instruction
- Camper Support and Assistance
- Issue Identification
- Child and Adolescent Mentoring
- Problem Resolution
- Team Leadership
- Sport Coaching
- Confident Public Speaking
- Exceptional communication
- Expert in CRM
- Communications
Timeline
Ticket Sales Intern
Chicago Sky
05.2024 - 08.2024
Camp Counselor
Finish Strong Athletics
05.2023 - 08.2023
Podcast Host
Self-employeed
04.2023 - Current
Camp Counselor
One Shining Moment Sports
05.2022 - 08.2022
Head Baseball Coach
Highland Park Park District
05.2020 - 07.2021
Golf Caddy
Briarwood Golf Club
04.2019 - 08.2021
Bachelor of Arts - Sports Management Major
Miami University
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