Summary
Overview
Work History
Education
Skills
References
Timeline
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Joey Kitterman

Wichita

Summary

Organized employee with background in cash handling, customer service, working in teams, and strategic planning. Focused and efficient with proficiency in customer service and problem solving. Successful at solving a range of daily issues with an efficient and professional attitude.

Overview

6
6
years of professional experience

Work History

Front Desk Manager

SMH Consultants
Manhattan
08.2023 - Current
  • Processed employee time sheets, payroll information and other administrative documents.
  • Produced thorough, accurate and timely reports of project activities.
  • Maintained the marketing database, ensuring information is current and accurate.
  • Assisted with administrative tasks including filing paperwork or answering phones.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Bank Teller

Citizens Bank of Kansas
Derby
08.2019 - 12.2024
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Delivered exceptional service to customers in person or over telephone.
  • Reconciled cash and checks against computer records at end of shift.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Provided assistance to other tellers during peak business hours as needed.
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.

Education

Bachelor of Science - Secondary Business Education

Kansas State University
Manhattan, KS
05-2026

High School Diploma -

Derby High School
Derby, KS
05-2022

Skills

  • Customer service
  • Effective communication
  • Reception expertise
  • Resource allocation
  • Interpersonal skills
  • Task prioritization
  • Problem resolution
  • Customer service management
  • Managing operations and efficiency
  • Analytical skills
  • Payment processing
  • Adaptability

References

References available upon request.

Timeline

Front Desk Manager

SMH Consultants
08.2023 - Current

Bank Teller

Citizens Bank of Kansas
08.2019 - 12.2024

Bachelor of Science - Secondary Business Education

Kansas State University

High School Diploma -

Derby High School

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Joey Kitterman