Joey Macapagal
Henderson,NV
Summary
Experienced team leader with a strong background in inventory management and customer service, known for enhancing product availability and ensuring compliance with merchandising standards. Skilled in stock organization, quality assurance, and leading teams to maintain high inventory control standards, contributing to efficient order fulfillment and safe operations.
Overview
6
6
years of professional experience
Work History
Overnight Stocker team leader
Walmart
Rancho Cordova, California
04.2017 - 03.2023
- Stocked shelves with merchandise according to company standards, ensuring compliance with merchandising guidelines.
- Organized backroom inventory for efficient access and retrieval of items.
- Collaborated with team members to guarantee timely product availability for customers.
- Monitored product expiration dates, removing outdated items to maintain quality control standards.
- Operated forklifts and pallet jacks safely to handle large boxes and pallets.
- Communicated inventory needs to supervisors for effective restocking procedures.
- Maintained cleanliness and safety of stock areas through regular sweeping and trash disposal.
- Provided excellent customer service by assisting customers in locating items and answering product inquiries.
Education
Bachelor of Science - Management
Technological Institute of The Philippines
Manila, Philippines03-2011
Skills
- Stock management and inventory control
- Merchandising standards
- Forklift operation
- Product quality assurance
- Customer service and support
- Team collaboration
- Order fulfillment
- Safety compliance
- Time management
- Effective communication
- Attention to detail
- Conflict resolution
- Freight handling and cross-training
- Endcap maintenance
Timeline
Overnight Stocker team leader
Walmart
04.2017 - 03.2023
Bachelor of Science - Management
Technological Institute of The Philippines