Joey Meier
White House,TN
Summary
Dynamic Enterprise Client Success Manager with proven ability to drive revenue growth and enhance client relationships. Expertise in cultivating partnerships and strategic insights, ensuring high account retention and satisfaction.
Overview
23
23
years of professional experience
Work History
Enterprise Client Success Manager
Vereigen Media
Remote, USA
08.2022 - 11.2025
- Maintained health and growth of accounts generating over $7 million in revenue.
- Cultivated relationships with enterprise and strategic brands to drive revenue expansion.
- Facilitated strategy sessions and regular touchpoints to align on KPIs and objectives.
- Identified upsell and cross-sell opportunities within existing client base.
- Ensured quarterly account retention and renewal rates remained high.
- Transformed campaign data into actionable insights for clients' technical and business needs.
Account Executive
UniFirst Corporation
Austin, TX
12.2019 - 07.2022
- Acquired new business accounts within specified market territory.
- Provided ongoing support to clients for service-related inquiries and issues.
- Developed sales strategies to enhance productivity levels.
- Conducted in-person visits to businesses, ranging from major corporations to small companies.
- Facilitated presentation meetings with potential clients as needed.
- Negotiated sales contracts and oversaw installation of new accounts.
Account Executive
Spiceworks
Austin, TX
07.2018 - 12.2019
- Identified and uncovered new business opportunities to drive revenue growth.
- Expanded relationships with current clients while forecasting CRM information.
- Partnered with internal teams to develop and execute media and research campaigns.
- Collaborated with marketing to optimize account engagement strategies.
- Cultivated prospects into paying clients through persistent relationship-building efforts.
- Oversaw client success initiatives and renewal revenue management.
Manager - Charleston's Restaurants
Hal Smith Restaurant Group
Omaha, NE
01.2015 - 05.2018
- Oversaw daily operations to ensure efficient service and high guest satisfaction.
- Managed staff schedules to optimize labor resources and ensure adequate coverage.
- Trained and mentored employees on customer service best practices.
- Implemented inventory control processes to minimize waste and reduce costs.
- Collaborated with kitchen staff to improve menu offerings and food quality.
- Conducted regular staff meetings to communicate goals and expectations effectively.
Mass Communications Specialist
United States Navy
San Diego, CA
03.2003 - 03.2007
- Formulated communication strategies to boost public engagement and awareness.
- Created multimedia content across platforms to inform diverse audiences.
- Coordinated public relations efforts to advance Navy initiatives and events.
- Drafted press releases and articles for distribution to internal and external stakeholders.
- Conducted ship and base tours for high-profile guests, preparing unit commanders for media interactions.
- Assisted in developing crisis management strategies as required.
Education
Bachelor of Science - Business Management, Marketing, and Advertising
University of Nebraska At Omaha
05.2011
Skills
- Client relationship management
- Data analysis
- Strategic planning
- Account retention
- Revenue growth
- Customer success
- Cross-selling techniques
- Campaign management
- Effective communication
- Problem solving
- Team collaboration
- Client onboarding
- Time management
- Presentation skills
- Data analytics
- Documentation management
- Upselling strategies
- Deadline oriented
- CRM software proficiency
- Troubleshooting skills
- Client renewals and prospecting
- Customer satisfaction strategies
- Return on investment (ROI)
- AI proficiency
- Customer advocacy
Timeline
Enterprise Client Success Manager
Vereigen Media
08.2022 - 11.2025
Account Executive
UniFirst Corporation
12.2019 - 07.2022
Account Executive
Spiceworks
07.2018 - 12.2019
Manager - Charleston's Restaurants
Hal Smith Restaurant Group
01.2015 - 05.2018
Mass Communications Specialist
United States Navy
03.2003 - 03.2007
Bachelor of Science - Business Management, Marketing, and Advertising
University of Nebraska At Omaha