Joey Townsend
Midland
Summary
Flexible and professional physical laborer. Culinary and customer based satisfaction and support with experience in food preparation, demo/repair/clean-up and special equipment knowledge. Known for reducing wait times and optimizing workflows, contributing to a positive overall jobsite experience and customer satisfaction. Good at taking orders with consistency, honesty and situational awareness...
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deli Cook
Pilot Flying J Travel Center
Midland, TX
09.2024 - 11.2025
- Prepared deli products according to food safety standards and company guidelines.
- Operated slicers, grills, and fryers efficiently for meal preparation.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Maintained cleanliness of workstations and adherence to sanitation protocols.
- Collaborated with team members to ensure timely service during peak hours.
- Improved workflow processes, reducing prep time while maintaining quality standards.
- Monitored food quality and freshness, ensuring compliance with health regulations.
- Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
- Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
- Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
- Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
- Fostered a positive work environment through teamwork, open communication, and constructive feedback among staff members.
- Reduced food waste by accurately forecasting ingredients needed for daily menu items and adjusting orders accordingly.
- Checked freshness and quality of ingredients.
- Monitored food temperatures for proper cooking and safe consumption.
- Utilized problem-solving skills to address customer complaints.
- Uphold store policies regarding returns, exchanges, and discounts.
- Collaborate with team members to optimize checkout efficiency during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Construction Assistant
Blue Ladder Construction
Midland, TX
04.2020 - 01.2022
- Assisted in coordinating daily construction activities to ensure project timelines were met.
- Operated various hand and power tools to support construction tasks efficiently.
- Maintained a safe work environment by adhering to safety protocols and regulations.
- Collaborated with team members to troubleshoot issues and implement effective solutions on-site.
- Participated in training sessions to enhance skills in construction techniques and equipment usage.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Utilized construction tools and machinery to effectively complete job site projects.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
- Maintained organized job sites, contributing to enhanced worker productivity and faster completion times.
Kitchen Hand
Y-Knot Social Drinking Lounge
Midland, TX
04.2018 - 10.2018
- Maintained cleanliness and organization of kitchen equipment and workspaces.
- Assisted chefs in food preparation, ensuring adherence to health and safety standards.
- Operated dishwashing machinery efficiently, resulting in reduced turnaround times for clean dishes.
- Supported inventory management by restocking supplies and tracking usage levels.
Education
GED -
Midland College
Midland, Texas, TXSkills
- Customer satisfaction
- Demo/Cleaning duties
- Food preparation
- Basic Tool/Power Tool Knowledge
- Consistency and Dedication
- Cashier knowledge
- Customer service
- Adaptability and flexibility
- Analytical thinking
- Professionalism
- Quality control
- Equipment maintenance
Certification
- FOOD HANDLERS : Y-KNOT (4/24/2018-4/24/2020) #3364504 , PILOT FLYING J (9/13/24-9/13/2026) #7340128
- TABC : PILOT/ FLYING J (9/13/24-9/13/2026) #10158893
Timeline
Deli Cook
Pilot Flying J Travel Center
09.2024 - 11.2025
Construction Assistant
Blue Ladder Construction
04.2020 - 01.2022
Kitchen Hand
Y-Knot Social Drinking Lounge
04.2018 - 10.2018
GED -
Midland College