Summary
Overview
Work History
Education
Skills
Accomplishments
Qualification Skills
Affiliations
References
Timeline
Generic

Joseph Wheat

American Fork,UT

Summary

Dedicated American seeking professional opportunities. Historical and philosophical perspective from extensive reading has strengthened my presentation abilities. People find me to be transparent; focusing on the end-goal more than the process. Have a track record of actively listening to concerns, helping people find the best resolution through de-escalation techniques. Honesty and integrity are core personal values.

Overview

15
15
years of professional experience

Work History

Butler/Personal Assistant

Self-Employed
Payson, UT
03.2023 - 11.2023
  • Handled household chores to assist patients and families with cooking, cleaning and laundry.
  • Transported goods between residences when required.
  • Achieved cost-savings by developing functional solutions to problems.
  • Kept detailed records of all expenses related to running the house or estate.
  • Performed light maintenance tasks around the property such as painting, carpentry work.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
  • Ensured that all areas within the residence were kept clean at all times.
  • Handled mail delivery and collection for residents living in a particular area.

Member Services

Young Living Essential Oils
American Fork, UT
04.2016 - 03.2023
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided support for new and existing members regarding services offered.

Kitchen Server

Abbington Manor
Lehi, UT
09.2012 - 02.2016
  • Bussed tables as needed including clearing dishes, wiping down surfaces, refilling drinks and resetting table settings.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Ensured that all dishes were properly garnished before being served to customers.
  • Informed customers of daily specials and signature menu items.
  • Provided exceptional service to high volume of daily customers.
  • Presented menus and answered questions regarding items.
  • Performed opening duties such as rolling silverware into napkins and filling salt and pepper shakers.
  • Adhered to all company policies related to safe handling of food products.
  • Filled condiments and napkin containers during slack periods.

Maintenance Associate

Walmart
Saratoga Springs, UT
05.2010 - 08.2011
  • Contributed to maintenance of safe conditions within facility by mopping up wet spots on floor and sweeping up broken glass.
  • Ordered parts, supplies and equipment from suppliers or obtained needed items from storage rooms.
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained schedule of class assignments to meet deadlines.
  • Understood and followed oral and written directions.

Front Desk Cashier

GameStop
American Fork, UT
10.2008 - 02.2009
  • Identified needs of customers promptly and efficiently.
  • Understood and followed oral and written directions.
  • Processed customer payments using various payment methods such as credit cards, debit cards, checks and cash.
  • Kept register terminal area and store clean and orderly.
  • Organized promotional displays and maintained cleanliness of checkout areas.
  • Organized register supplies in front end and storage areas.
  • Verified age for customers purchasing age-restricted items such as gaming and film products.

Education

Associate’s Degree - History & Science

Snow College
Ephraim, UT
12-2015

Skills

  • Personal Assistance
  • Expense Management
  • Supply Management
  • Problem-Solving
  • Creative Thinking
  • Flexible Schedule
  • Relationship Building
  • Calendar Management
  • Multitasking and Organization
  • Building Positive Rapport
  • Filing and Recordkeeping
  • Attention to Detail
  • Transportation and Errands
  • Excellent Communication

Accomplishments

  • Regularly handled escalated phone calls in a timely manner resolving issues
  • Currently running a successful YouTube channel, with over 700 subscribers
  • Completed 6 pieces for a client as a freelance artist, resulting in 5 new clients
  • Maintained over 3.0 GPA in 6 semesters of full-time college, while working part-time
  • Orchestrated the timely completion of a short notice project with a group of 4

Qualification Skills

  • Managing business relationships in person or by utilizing phone & email
  • Proficient in Microsoft Word, Outlook, & PowerPoint
  • Skilled in video editing using Windows Movie Maker & Movavi
  • Active on major social media platforms providing engaging content
  • Entrepreneurial mindset gleaned from a study of Austrian Economics

Affiliations

  • Active fitness and nutrition advocate
  • Content creator
  • Avid reader

References

References available upon request.

Timeline

Butler/Personal Assistant

Self-Employed
03.2023 - 11.2023

Member Services

Young Living Essential Oils
04.2016 - 03.2023

Kitchen Server

Abbington Manor
09.2012 - 02.2016

Maintenance Associate

Walmart
05.2010 - 08.2011

Front Desk Cashier

GameStop
10.2008 - 02.2009

Associate’s Degree - History & Science

Snow College

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Joseph Wheat