Joffry Cayabyab
Indianapolis,IN
Summary
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks, and carrying out fast-paced work to meet team goals. Hard worker consistently completes deadline-oriented tasks.
Overview
10
10
years of professional experience
Work History
Yard Switcher
Fed Ex Ground
Greenwood, IN
02.2023 - Current
- Enhanced safety procedures by conducting regular equipment inspections and promptly addressing any issues.
- Achieved punctual completion of assigned tasks despite challenging weather conditions or other unexpected obstacles that arose during normal operations.
- Maintained a positive working relationship with colleagues, fostering an environment conducive to teamwork and collaboration in pursuit of common goals.
Warehouse Associate
Amazon
Plainfield, IN
11.2022 - 01.2023
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Maintained clean, orderly work environment free of hazards.
IT Consultant
Entserv Philippines
08.2020 - 02.2022
- Supported remote workers with seamless technology integration, enabling productivity and effective communication across dispersed teams.
- Enhanced IT service desk performance by implementing best practices, monitoring metrics, and identifying areas for improvement.
- Improved customer satisfaction by efficiently resolving IT service desk tickets and providing clear communication to endusers.
Food and Beverage Attendant
LGS Staff Management Services, Inc.
Makati
01.2020 - 03.2020
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Watch Technician
Prioritaire Inc.
Makati
02.2016 - 02.2019
- Prevented future complications by thoroughly inspecting watches during routine maintenance services, identifying potential issues early on.
- Collaborated with team members to share knowledge and expertise, refining overall skill sets within the workshop.
- Established trust among clients with clear explanations of necessary repairs and accurate estimates of cost and time required for completion.
Customer Service Representative, Technical Support
Teleperformance
Antipolo, Philippines
07.2015 - 02.2016
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Food and Beverage Services -
Magsaysay Institute for Hospitality and Culinary Arts
12.2019
Automotive -
Don Bosco Technical Institute
Makati City04.2010
High School Diploma -
Francisco P. Felix Memorial National High School
Cainta, Rizal04.2008
Skills
- Trailer maneuvering
- Yard management
- Safe driving practices
- Teamwork
- Time management
- Multitasking
- Punctuality
- Multitasking Abilities
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Self-motivated and disciplined
- Heavy lifting
- Loading and unloading
- Warehouse safety
Timeline
Yard Switcher
Fed Ex Ground
02.2023 - Current
Warehouse Associate
Amazon
11.2022 - 01.2023
IT Consultant
Entserv Philippines
08.2020 - 02.2022
Food and Beverage Attendant
LGS Staff Management Services, Inc.
01.2020 - 03.2020
Watch Technician
Prioritaire Inc.
02.2016 - 02.2019
Customer Service Representative, Technical Support
Teleperformance
07.2015 - 02.2016
Food and Beverage Services -
Magsaysay Institute for Hospitality and Culinary Arts
Automotive -
Don Bosco Technical Institute
High School Diploma -
Francisco P. Felix Memorial National High School