Jogell Antonio
Dunkin' Donuts
Nolensville,TN
3
years of professional experience
Customer-focused sales and cashier professional with 3 years of experience in fast-paced retail and food service. Known for accurate cash handling, strong time management, and quick problem-solving while supporting smooth daily operations.
Work History
Sales Associate
6 Months- Prepared coffee, beverages, and food items according to store recipes and quality standards.
- Delivered fast, courteous customer service while resolving orders accurately at register and drive-thru.
- Processed cash, card, and mobile payments accurately through POS system during fast-paced customer rushes.
- Prepared coffee, espresso, and food orders following Dunkin' quality standards and recipe specifications.
- Delivered friendly guest service, resolved order issues, and maintained efficient drive-thru and counter flow.
Cashier Assistant Manager
9 Months- Monitored cash handling, reconciled drawers, and maintained accurate shift records.
- Managed inventory replenishment, stock rotation, and product presentation standards.
- Resolved customer concerns promptly, supporting service quality and retention.
Sales Associate Manager
1 Year 10 Months- Managed cash handling, register balancing, and POS transactions with accuracy.
- Trained crew members on sandwich preparation, portioning, and customer service standards.
- Monitored food safety, sanitation, and product freshness across prep and service areas.
Education
Bachelor of Science - Electrical Engineering
Skills
Problem-solving
Sales forecasting
Multi-tasking
Teamwork and collaboration
Analytical thinking
Listening skills
Cash handling
Problem-solving skills. Able to learn on the fly.
Verbal/written communication
Timeline
Sales Associate
Dunkin' Donuts
06.2024 - 12.2024Read More
Cashier Assistant Manager
7-eleven
08.2023 - 05.2024Read More
Sales Associate Manager
SUBWAY®Restaurants
09.2021 - 07.2023Read More
The University of Alabama
Bachelor of Science from Electrical Engineering
Read More