Johan Foss
Burlington,WA
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's
06.2018 - Current
- Was a Certified Swing shift Manager from February 2019-January 2023
- Worked well with Teammates.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Became familiar with products to answer questions and make suggestions.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
Flooring Installer
Desni Fonoimoana
07.2022 - 08.2022
- Installed hardwood, laminate and vinyl flooring for multiple residential clients.
- Utilized saws, nail guns and routers to safely complete flooring installation projects.
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Swept, scraped, and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
Thrift Store Clerk
Robin Clay
09.2019 - 03.2020
- Helped customers complete purchases, and locate items.
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Burlington Edison High School
Burlington, WA06.2018
Skills
- Cleaning
- Telephone Etiquette
- Salesmanship
- Heavy Lifting
- POS Terminal Operation
- Willingness to Learn
- Cash Handling
- Able to work with diverse groups of people
Timeline
Flooring Installer
Desni Fonoimoana
07.2022 - 08.2022
Thrift Store Clerk
Robin Clay
09.2019 - 03.2020
Crew Member
McDonald's
06.2018 - Current
High School Diploma -
Burlington Edison High School
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