Joshua Ntahobari
Gresham
Summary
Dynamic and dedicated professional with a strong background in customer service at Panera Bread. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining high standards of cleanliness, consistently recognized for exceeding performance expectations and fostering a positive work environment. Was efficient and upheld cleanliness while serving food on time at chipotle. Kept track of online orders coming in and out while keeping food stocked and organized. Took an art class for 3 years at La Salle, mainly studying photography and a little 2d art. Won an art show for photography across the high schools in my 5A district, and then in 5A. Love detailing and cleaning cars, and love the outdoors!
Overview
2
2
years of professional experience
Work History
Crew Member
Panera Bread
12.2024 - 07.2025
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Crew Member
Chipotle Grill
05.2023 - 09.2023
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Education
Associate of Science - Electrical Engineering
Portland Community College
Portland, ORLa Salle Catholic College Preparatory
Clackamas, OR06.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Safety awareness
- Basic math
- Verbal and written communication
- Drive-thru operations
- Learning agility
- Store opening and closing
- Valid Driver's license
- Photo editing
- Adobe photoshop
- Video editing
- Digital photography
- Social media
- Retouching and color correction
- Creative artistic vision
- Social media promotion
- Fashion photography
- Adobe creative suite
- Creative vision
- Upselling strategies
- Fashion awareness
- E-commerce
- Promotional planning
- Styling advice
- Sizing expertise
- Fashion coordination
- Teamwork
- Strong work ethic
- Heavy lifting
- Using hand tools
- Lawn care
- Landscape maintenance
- Maintaining equipment
- Trimming and weeding
- Residential landscaping
- Weeding and edging
- Weeding gardens
- Watering lawns and trees
- Chemical handling
- Restroom maintenance
- Kitchen support
- Dishwashing
- Pressure washing
- Appliance cleaning
- Bathroom sanitation
- Deep cleaning expertise
- Kitchen cleaning
- Wall washing
- Window washing
- Furniture arrangement
- Stain removal
- Sanitization procedures
- Cleaning and organizing
- Customer service-focused
- Vacuuming and sweeping
- Mopping and sweeping
- Basic maintenance
- Housekeeping
- Residential cleaning
- Car washing techniques
- Interior and exterior cleaning
- Exterior detailing
- Interior detailing
- Hand tools
- Window cleaning
- Strategic planning
- Physical stamina
- Odor elimination
- Headlight restoration
- Buffing and polishing
- Fabric treatment
Timeline
Crew Member
Panera Bread
12.2024 - 07.2025
Crew Member
Chipotle Grill
05.2023 - 09.2023
Associate of Science - Electrical Engineering
Portland Community College
La Salle Catholic College Preparatory
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