Johan Romero
Houston,Texas
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Brand Representative
Abercrombie & Fitch
Houston, Texas
09.2024 - Current
- Being the center of the customer experience
- Driving sales through face-to-face customer interactions
- Helping promote a product or service to an audience
- Understanding individual needs
- Teamwork between co-workers
- Fulfilling the needs of everyone equally
Customer Service Representative
Besy's Cleaning Service
Houston, Texas
02.2023 - Current
- Making/Answering calls to customers for scheduling
- Provided exceptional customer service to ensure customer satisfaction.
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High School Diploma -
Carl Wunsche Sr High School
900 Wunsche Loop, Spring, TX 77373Skills
- Adaptive team player
- Materials Transport
- Order Fulfillment
- Active Listening
- Customer Service
- High-energy attitude
Languages
Spanish
Native/ Bilingual
Certification
- OSHA License
- Patient Care Technician Certification
Timeline
Brand Representative
Abercrombie & Fitch
09.2024 - Current
Customer Service Representative
Besy's Cleaning Service
02.2023 - Current
High School Diploma -
Carl Wunsche Sr High School