Johana Alvarado
Aurora,CO
Summary
An accountable and motivated University of Denver Colorado student ready to apply their knowledge in everyday life. Previously working full-time as a dental assistant. Good communicator who is composed and collected when handling everyday demands and overcoming unique obstacles. has good technical capabilities, the ability to handle challenging assignments, exceptional time management skills, and the potential for further growth.
Overview
3
3
years of professional experience
Work History
Dental and Implant Centers of Colorado
Dental Assisting
Denver, CO
12.2023 - Current
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Took digital X-rays of teeth using radiographic equipment.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Sterilized instruments according to established guidelines and protocols.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review
- Help Doctor in assisting in placing dental implants when necessary for patient needs.
- Prepared patients for dental implants by helping assist the doctor with tooth extractions, bone grafts and gum grafts to support sufficient bone and gum tissue.
- Educated patients on preventive oral health care practices such as brushing and flossing techniques.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Assisted with Prophy and Comp Exam.
- Provided Implant consultation services to patience.
Retail Sales Associate
Abercrombie & Fitch
Lone Tree, CO
03.2023 - Current
- Greeted customers upon entering the store and provided assistance.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Recommended, selected and located merchandise based on customer desires.
- Placed special orders or called other stores to find desired items.
- Cleaned shelves, counters and tables to maintain organized store.
- Bagged or packaged purchases and wrapped gifts.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized displays to attract customers and promote sales.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Demonstrated knowledge of store products and services.
- Created price tags and merchandise signs for new items.
Dental Assistant
Smoky Hill Family Dentistry
Aurora, CO
06.2023 - 12.2024
- Applied protective coating of fluoride to teeth during dental procedures.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Exposed diagnostic dental x-rays to analyze teeth condition.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Checked with participants throughout procedures to help alleviate anxiety.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Explained dental services and payment plans to help patients make informed decisions.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Laid out dental instruments and equipment before procedures.
- Maintained a neat, clean and organized environment throughout the office.
Theater Crew Member
AMC Theatres
Aurora, CO
04.2022 - 09.2022
- Assembled and arranged materials for display or sale.
- Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases.
- Checked tickets at the door prior to each performance.
- Assisted in the training of new crew members by providing guidance on proper procedures.
- Delivered client-focused special services for corporate clients or programs for special groups.
- Served as an usher guiding patrons safely through dark hallways into auditoriums.
- Greeted and assisted customers to foster positive experiences.
- Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
- Checked tickets at entrance to verify accuracy of admission numbers.
- Collected and took out garbage from concession stand and bathroom bins.
- Worked closely with management team to complete assigned tasks efficiently.
Education
Bachelor of Arts - Business
University of Colorado Denver
Denver05-2027
Rangeview High School
Aurora, CO05-2023
Skills
- Customer Service
- Loss Prevention
- Order Processing
- Money Handling
- Display Setup
- Product Recommendations
- Customer Needs Assessment
- Interpersonal and Written Communication
- Product Knowledge
- Positive and Professional
- Time Management
- Fluent in [Spanish]
- Problem-Solving
- Relationship Building
Languages
Spanish
Professional
Timeline
Dental and Implant Centers of Colorado
Dental Assisting
12.2023 - Current
Dental Assistant
Smoky Hill Family Dentistry
06.2023 - 12.2024
Retail Sales Associate
Abercrombie & Fitch
03.2023 - Current
Theater Crew Member
AMC Theatres
04.2022 - 09.2022
Bachelor of Arts - Business
University of Colorado Denver
Rangeview High School