JOHANA MARMOLEJO
San ysidro,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Administration/Assistant Healthcare Administrator
Sharp Memorial Hospital (6 north)
San Diego, Ca
03.2019 - Current
- Created and distributed documents, such as agendas and meeting minutes.
- Organized and maintained files, including electronic records.
- Answered incoming calls in a professional manner.
- Provided administrative support to management team.
- Coordinated meetings and travel arrangements for employees.
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Performed data entry tasks accurately within specified timeframes.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Scheduled appointments for department personnel as needed.
- Greeted visitors in a courteous manner and provided assistance when necessary.
- Maintained employee attendance records according to company policies.
- Provided general clerical support as required by departmental needs.
- Developed procedures for streamlining workflow processes within the department.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Maintained accurate department and customer records.
- Provided secretarial and office management support while building cooperative working relationships.
- Directed customer communication to appropriate department personnel.
- Scheduled appointments, meetings and events for management staff.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
CNA
Poway Health Center
Poway, Ca
06.2018 - 03.2019
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Monitored food intake and output as directed by nursing staff.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
CNA
Bella Vista Health Center
Lemon Grove, Ca
12.2017 - 06.2018
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
CNA
HOME CARE AIDE
08.2017 - 12.2017
- Typical duties of a Home Health Care Aide are preparing meals, helping patients with personal hygiene, keeping company, and monitoring health conditions
- Participated in continuing education programs to stay abreast of new developments in the field.
- Responded promptly to emergency situations involving clients.
- Kept up-to-date knowledge on current trends in home health care practices.
- Assisted with client personal care needs to foster independence and well-being.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Education
Patient Care Tech -
Brightwood College
01.2017
Skills
- Administrative Support
- Clerical Support
- Scheduling
- Schedule Management
- Spreadsheet tracking
- Verbal and written communication
- Scheduling appointments
- Remote Office Availability
- First Aid/CPR
- Problem Resolution
- Task Prioritization
- Customer Service
- Data Entry
- Troubleshooting
- Quality Assurance
- Public Speaking
- Self-Directed
- Verbal Communication
- Team Management
Awards
- Core Award (6 North) unit
- Perfect Attendance
- Employee Of The Month For August 2021 at Outpatient Pavilion
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Employee of the month at Sharp Memorial Hospital
- 5 year achievement
Timeline
Administration/Assistant Healthcare Administrator
Sharp Memorial Hospital (6 north)
03.2019 - Current
CNA
Poway Health Center
06.2018 - 03.2019
CNA
Bella Vista Health Center
12.2017 - 06.2018
CNA
HOME CARE AIDE
08.2017 - 12.2017
Patient Care Tech -
Brightwood College
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