Summary
Overview
Work History
Education
Skills
Being with my family
Timeline
Generic

Johana Mendoza

Conroe

Summary

Dynamic administrative professional with extensive experience at Grupo Coomeva, excelling in customer service and data entry. Proven ability to enhance office efficiency through effective communication and meticulous record-keeping. Skilled in Microsoft Word and adept at fostering positive workplace relationships, contributing to a collaborative and productive environment.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Grupo Coomeva
02.2014 - 09.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.

Human Resources Assistant

Grupo Coomeva
01.2012 - 12.2013
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Facilitated open lines of communication between management and staff, fostering a positive work environment.
  • Managed confidential employee records, safeguarding personal and professional information.
  • Supported development of performance management systems, aligning employee objectives with company goals.
  • Addressed employee grievances, facilitating conflict resolution and maintaining positive work atmosphere.

Education

Associate of Business Administration -

Fundación Universitaria San Martín
Colombia
07.2015

High School Diploma -

Nuestra Señora De Nazareth
Colombia
11.2002

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration

Being with my family

Sharing quality time with my family.

Raising my children properly.

Timeline

Administrative Assistant

Grupo Coomeva
02.2014 - 09.2017

Human Resources Assistant

Grupo Coomeva
01.2012 - 12.2013

Associate of Business Administration -

Fundación Universitaria San Martín

High School Diploma -

Nuestra Señora De Nazareth

Similar Profiles

CREATE PROFILE
Johana Mendoza