Johanan Edmeade
San Francisco,CA
Summary
Full Stack Developer familiar with technologies including Python, Java, JavaScript with a deep focus on Swift and SwiftUI. Experienced in design and development of technology environments. Well organized and collaborative team player with strong oral communication, problem solving and debugging skills bringing an excellent foundation of academic success and passion for continuous learning. Always looking to learn something new..because the more you learn, the more you want to know.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Specialist
Apple
02.2022 - Current
- Assisted customers with troubleshooting and technical issues across Apple devices.
- Provided seamless support by diagnosing software and hardware concerns, optimizing user experiences.
- Developed a deep understanding of Apple’s ecosystem, including app development workflows and cloud integrations.
- Adapted quickly to evolving Apple products, demonstrating swift learning in handling new releases and technical solutions.
- Troubleshot networking issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly.
Product Specialist
Apple
08.2021 - 02.2022
- Guided customers through product setup and troubleshooting, ensuring a smooth user experience.
- Expanded expertise in Apple’s app ecosystem, enhancing customer support for iOS/macOS development queries.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Collaborated with cross-functional teams to streamline product knowledge.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
Executive Assistant to NBA Professional Athlete
10.2019 - 01.2021
- Contributed to smooth operations by planning and organizing meetings and conferences, including conference calls
- Produced accurate files, updated spreadsheets and crafted presentations to support and boost efficiency
- Coordinated travel arrangements, including booking airfare, hotel and ground transportation
- Managed administrative functions, including complex calendar management with focus on proper allocation of athlete availability
Education
Full Stack Developer - Computer Science
Coding Dojo
Austin, TX08.2021
Bachelor of Arts - Business Administration
Johnson C. Smith University - JCSU
Charlotte, NC05.2015
Skills
- Proficient in Python
- User Interface Engineering
- Java Development
- Comprehensive Full-Stack Development
- Proficient in JavaScript
- Experienced with Swift Development
- SwiftUI User Interface Design
- Firebase Integration
- MySQL
- Database System Optimization
- Analytical Problem-Solving
- Cross-Functional Team Engagement
- Support Resolution Skills
- Agile Problem-Solving
- Quick Learning Ability
- Mobile application development
Certification
- Java FullStack Development, 08/01/21
- Python FullStack Development, 05/01/21
Programming Fundamentals in Swift: Courses
- General programming principles
- Working with constants, variables, data types and data structures
- Using functions and closures
Accomplishments
Programming Fundamentals in Swift
Timeline
Technical Specialist
Apple
02.2022 - Current
Product Specialist
Apple
08.2021 - 02.2022
Executive Assistant to NBA Professional Athlete
10.2019 - 01.2021
Full Stack Developer - Computer Science
Coding Dojo
Bachelor of Arts - Business Administration
Johnson C. Smith University - JCSU
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