Johander Gonzalez
Homestead
Summary
I’m a highly motivated and diligent individual with a strong work ethic and a hunger for growth. With hands-on experience in the restaurant industry, I’ve developed valuable skills in customer service, team coordination, and operational efficiency. My previous roles have helped my ability to thrive in fast-paced environments, handle challenges, and lead by example. Now, I’m eager to leverage my background and enthusiasm to step into an Assistant Manager role, where I can hopefully contribute to a dynamic team.
Overview
10
10
years of professional experience
Work History
FOH Team Member
Haruko japanese fusion
Pembroke Pines, FL
04.2016 - 02.2017
- Greeted customers and answered any questions related to the menu and products.
- Completed side work tasks assigned by manager.
- Stocked supplies such as silverware, condiments, napkins throughout the shift.
- Performed opening and closing procedures.
- Took and dealt with to-go orders on the phone from guests.
- Monitored inventory of front-of-house supplies and placed orders as necessary.
- Maintained the FOH area clean and organized, including the lobby and restrooms.
- Answered phone inquiries, taking reservations and providing information as needed.
Warehouse Worker
Italian online food store LLC
Davie, FL
10.2020 - 05.2021
- Inspected incoming shipments for damage or missing orders
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
- Received and tracked incoming inventory shipments.
- Used pallet jacks to move items to and from warehouse locations.
- Staged and sorted multiple types of products for loading.
Access Control
Bounce/knight Library
Orlando, FL
11.2022 - 02.2023
- Assisted in managing crowded waiting line during events.
- Conducted thorough ID checks preventing underage entry.
- Enforced dress codes and entrance with certain objects.
- Monitored and guarded entrance to prevent any misconduct or violence.
Walmart Associate
Walmart
Orlando, FL
10.2023 - 08.2024
- Resolved customer complaints promptly and efficiently.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Utilized barcode scanners to track all merchandise movements accurately.
- Organized shelves and bins in an orderly fashion.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Handled customer or any third-party returns following company policies.
- Take customer orders to them and make sure everything is well organized and intact
Talent Escort
Univision Network
Doral, FL
05.2024 - 03.2025
- Worked effectively in fast-paced and hectic environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time and talent in order to complete all tasks within deadlines.
- checked in talent, processed and verified credentials.
Overnight Produce Stocker
Bjs Wholesales Club
Homestead, FL
09.2025 - 03.2026
- Organized and stocked produce.
- Remove all boxes, trash, damaged produce from sales floor.
- Ensured timely completion of nightly stocking tasks so the store is ready to open.
Education
High School Diploma -
Sagemont Prep
Weston, FL05-2020
Associate of Arts - Business Management
Valencia College
Orlando, FLSkills
- Time Management
- Computer Skills
- Order Fulfillment
- communication
- Attention to Detail
- Customer-Oriented
- Food Service Background
- Team Management
- Phone Etiquette
- Security guard D license
- Workplace safety
- Conflict de-escalation
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Education and Training
true,other,other
Timeline
Overnight Produce Stocker
Bjs Wholesales Club
09.2025 - 03.2026
Talent Escort
Univision Network
05.2024 - 03.2025
Walmart Associate
Walmart
10.2023 - 08.2024
Access Control
Bounce/knight Library
11.2022 - 02.2023
Warehouse Worker
Italian online food store LLC
10.2020 - 05.2021
FOH Team Member
Haruko japanese fusion
04.2016 - 02.2017
Associate of Arts - Business Management
Valencia College
High School Diploma -
Sagemont Prep