Johandra Rodriguez Cedeno
Milwaukee,WI
Summary
Dedicated student interested in applying excellent communication and interpersonal skills to a remote work role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. I have 2 years of customer service experience, I have maintained multiple customer relationships and increased sales and good service quality in the last 2 years.
Overview
4
4
years of professional experience
Work History
CUSTUMER SERVICE & Sale Floor
WALMART
Greenfield
06.2021 - Current
- Created detailed reports on service requests received by customers.
- Maintained customer records and followed up with telephone, mail or personal reminders of services due.
- Documented and scoped actions taken to resolve issues after service calls.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Counted and balanced cashier drawers.
CASHIER
WALMART
Greenfield
06.2020 - 06.2021
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Business Administration -
ANA G. MENDEZ UNIVERCITY ONLINE
05.2025
DIPLOMA -
ACADEMY OF EXCELLEN HIGH SCHOOL
05.2020
Skills
- Excellent sales
- Excellent interpersonal skills
- Ability to express oneself both verbally and in writing fluently and correctly (Spanish and English)
- Proficiency in the Excel program, Work, Email, Telephone & Chat
- Computer Skills
- Multitasking and Organization
- Reporting and Documentation
- Customer Service
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
CUSTUMER SERVICE & Sale Floor
WALMART
06.2021 - Current
CASHIER
WALMART
06.2020 - 06.2021
Business Administration -
ANA G. MENDEZ UNIVERCITY ONLINE
DIPLOMA -
ACADEMY OF EXCELLEN HIGH SCHOOL