Johanie Escoto
Beaumont,TX
Summary
Dynamic and self-motivated professional with a proven track record at Autozone, excelling in customer service and problem-solving. Adept at fostering teamwork and collaboration, I thrive in fast-paced environments, utilizing critical thinking and organizational skills to achieve results. Committed to continuous improvement and maintaining positive relationships.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
2026
2026
years of professional experience
Work History
Customer Service Cashier
Churches Chicken
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
- Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
Escoto Resale Depot
Stocking
03.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Autozone
Cashiers, Stocking
05.2021 - 11.2021
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Cashier
Kc Seafood
01.2021 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and
- credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Diploma -
Beaumont United Highschool
Beaumont, TX06.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Critical thinking
- Organizational skills
- Problem resolution
- Active listening
- Calm under pressure
- Excellent communication
- Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Escoto Resale Depot
Stocking
03.2022 - Current
Autozone
Cashiers, Stocking
05.2021 - 11.2021
Cashier
Kc Seafood
01.2021 - 05.2021
Customer Service Cashier
Churches Chicken
Diploma -
Beaumont United Highschool
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