Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

JOHANIS GRAU

Kissimmee,FL
JOHANIS GRAU

Summary

Dynamic and results-driven professional with extensive expertise in case management, criminal justice, and family support services. I have recently completed the Supervisor Institute 2024, which underscores my readiness to excel in a leadership capacity. Committed to fostering team growth, enhancing organizational efficiency, and driving success through strategic mentorship and collaboration. Adept at creating positive, inclusive environments that empower individuals to achieve their best. With a proven track record of delivering impactful outcomes, I am prepared to provide strategic vision, unwavering integrity, and effective leadership to drive organizational success.

Overview

5
years of professional experience
1
Certification

Work History

U.S. Committee for Refugees and Immigrants

Family Support Specialist
10.2023 - Current

Job overview

  • Manage a caseload of up to 15 families, conducting comprehensive needs assessments and creating actionable, individualized plans.
  • To ensure progress and adherence to case goals, at least 30 monthly contacts, including two detailed check-ins per sponsor and child, are performed.
  • Deliver case management services to families, conducting needs assessments and creating individualized action plans
  • Coordinate referrals to public benefits, housing subsidies, Medicaid, and other community resources
  • Cultivate a safe and supportive environment for families, ensuring open communication and trust
  • Participate in weekly team meetings to share best practices and discuss caseload strategies
  • Maintain accurate records using Salesforce, adhering to strict confidentiality protocols
  • Enhanced family well-being by providing comprehensive support services and resources.
  • Assisted families in navigating complex social service systems to access needed supports and benefits.

Florida Department of Corrections

Correctional Senior Probation Officer
08.2020 - 10.2023

Job overview

  • Supervised an average caseload of 80 adult offenders, ensuring compliance with court-ordered conditions through regular field visits, monthly appointments, and phone check-ins.
  • Conducted approximately 20 calls daily to address offender inquiries, provide guidance, and monitor progress.
  • Administered monthly random drug tests for offenders with specific requirements and completed DNA indexing for felony cases.
  • Drafted detailed Pre-Sentence investigation reports and testified in court and parole hearings, contributing to informed judicial decisions.
    Maintained accurate, up-to-date records of probationer progress and provided regular updates to the court, ensuring effective case management.
  • Collaborated with law enforcement, social service agencies, and mental health providers to deliver comprehensive support services, resulting in improved offender rehabilitation outcomes.
  • Enhanced community safety by closely monitoring high-risk offenders and enforcing strict compliance with court orders.
  • Utilized electronic databases to organize and track case outcomes, ensuring efficiency and accountability.

Department of Juvenile Justice

Juvenile Probation Officer
02.2020 - 08.2020

Job overview

  • Supervised juveniles, ensuring compliance with probation conditions and facilitating access to resources
  • Conducted home visits, prepared reports, and monitored school attendance and employment
  • Advocated for alternatives to detention when appropriate, emphasizing the importance of community-based interventions over punitive measures.
  • Managed caseloads effectively by prioritizing tasks, utilizing time management skills, and maintaining organized case files.

State Attorney's Office

Legal Assistant
07.2019 - 02.2020

Job overview

  • Supported attorneys in managing over 100 active cases, handling administrative and clerical tasks such as legal documentation and court calendar coordination.
  • Conducted legal research, prepared subpoenas, and organized extensive case files to ensure timely and efficient case management.
  • Handled an average of 30+ daily emails and numerous calls with attorneys, families, law enforcement, and other stakeholders, ensuring clear communication and prompt resolution of inquiries.
  • Sorted and processed large volumes of mail and filed stacks of court documents into appropriate case files, maintaining organization and accessibility.
  • Maintained strict confidentiality, safeguarding sensitive client information in adherence to legal ethics and regulations.
  • Scheduled office appointments and tracked deadlines for motions, hearings, and other critical legal processes to ensure compliance and efficiency.

Education

Liberty University
Lynchburg, VA

Master of Arts from Clinical Mental Health Counseling (CACREP)
08-2026

Liberty University
Lynchburg, VA

Master of Science from Criminal Justice/Forensic Psychology
08.2021

Full Sail University
Winter Park, FL

Bachelor of Science from Film
11.2013

Skills

  • Court & Compliance Expertise: Experienced in court procedures, compliance monitoring, and investigative reporting
  • Communication & Interpersonal Skills: Bilingual in English and Spanish, with strengths in public speaking, active listening, report writing, and building strong client relationships
  • Technical Proficiency: Advanced knowledge of Salesforce, Microsoft Office Suite, Excel, Adobe, Photoshop, Lightroom, and electronic database management
  • Professional Techniques: Skilled in motivational interviewing, decision-making, and multicultural sensitivity to effectively serve diverse populations
  • Teamwork & Collaboration: Dedicated to fostering collaboration and teamwork to achieve organizational goals

Certification

Supervisor Institute Certification
HS/PRS Supervisory Institute 2024 | U.S. Committee for Refugees and Immigrants

  • Successfully completed a 6-week program encompassing 21 hours of training, including live workshops, reflection assignments, and e-learning modules.
  • Focused on developing leadership strategies, effective communication, and team management skills.

Certified Correctional Probation Officer
FDLE - Florida Department of Law Enforcement

  • Earned certification emphasizing compliance monitoring, case management, and public safety protocols.

CPR/AED Certification

Languages

Spanish
English

Timeline

Family Support Specialist

U.S. Committee for Refugees and Immigrants
10.2023 - Current

Correctional Senior Probation Officer

Florida Department of Corrections
08.2020 - 10.2023

Juvenile Probation Officer

Department of Juvenile Justice
02.2020 - 08.2020

Legal Assistant

State Attorney's Office
07.2019 - 02.2020

Supervisor Institute Certification
HS/PRS Supervisory Institute 2024 | U.S. Committee for Refugees and Immigrants

  • Successfully completed a 6-week program encompassing 21 hours of training, including live workshops, reflection assignments, and e-learning modules.
  • Focused on developing leadership strategies, effective communication, and team management skills.

Certified Correctional Probation Officer
FDLE - Florida Department of Law Enforcement

  • Earned certification emphasizing compliance monitoring, case management, and public safety protocols.

CPR/AED Certification

Liberty University

Master of Arts from Clinical Mental Health Counseling (CACREP)

Liberty University

Master of Science from Criminal Justice/Forensic Psychology

Full Sail University

Bachelor of Science from Film
JOHANIS GRAU