Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johanitza Ortiz

Brooklyn,NY

Summary

Proven Pharmacist Technician with a track record of enhancing pharmacy efficiency and patient care at Complete Care Pharmacy. Expert in pharmacy software and medication dispensing, coupled with exceptional problem-solving abilities, led to significant workflow improvements. Demonstrates a commitment to quality control and patient counseling, ensuring optimal health outcomes.

Overview

8
8
years of professional experience

Work History

Pharmacist Technician

Complete Care Pharmacy
04.2023 - Current
  • Streamlined pharmacy processes for increased efficiency with regular inventory management and organization of medications.
  • Assisted in the implementation of a new pharmacy software system to streamline workflow, improve data accuracy, and enhance overall efficiency.
  • Maintained a safe and clean work environment, adhering to all relevant regulations and guidelines.
  • Helped increase overall productivity within the pharmacy team by cross-training in various roles and responsibilities as needed.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Optical Technician

New York Optical
03.2022 - 08.2023
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Reduced wait times by effectively scheduling appointments and managing patient flow within the office.
  • Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
  • Achieved high levels of customer satisfaction through personalized attention to individual needs during frame selection.
  • Streamlined inventory management by organizing stock and maintaining accurate records of available products.
  • Diagnosed problems in instruments to identify repair or replacement of equipment.

Pharmacist Technician

Stjude Pharmacy
06.2022 - 04.2023
  • Collaborated with pharmacists to ensure accurate medication dispensing for optimal patient outcomes.
  • Supported pharmacists with medication compounding procedures, ensuring precise measurements and adherence to established protocols.
  • Contributed to the growth of the pharmacy by fostering strong relationships with patients and healthcare providers alike.
  • Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Service Agent

WFS John F. Kennedy International Airport
03.2016 - 08.2022
  • Collaborated with airline staff to facilitate smooth flight operations and on-time departures.
  • Leveraged strong multitasking skills in managing simultaneous tasks such as ticket issuance, baggage tagging, and boarding announcements.
  • Enhanced customer satisfaction by efficiently handling check-in and boarding processes.
  • Addressed passenger inquiries regarding flight schedules, delays, or cancellations in a professional manner.
  • Conducted thorough pre-flight checks to ensure passenger safety and compliance with regulations.

Education

Criminal Justice -

ASA College
Brookly Ny
06.2018

Skills

  • Medication Dispensing
  • Quality Control Procedures
  • Pharmacy Software Proficiency
  • Drug Classification Knowledge
  • Prescription Interpretation
  • Patient Counseling
  • Dosage Form Preparation
  • Problem-solving skills
  • Stocking shelves
  • Prescription Filling
  • Medication labels
  • Supply Restocking
  • Updating medication histories
  • OTC Recommendations
  • Secure storage of medications

Timeline

Pharmacist Technician

Complete Care Pharmacy
04.2023 - Current

Pharmacist Technician

Stjude Pharmacy
06.2022 - 04.2023

Optical Technician

New York Optical
03.2022 - 08.2023

Service Agent

WFS John F. Kennedy International Airport
03.2016 - 08.2022

Criminal Justice -

ASA College

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Johanitza Ortiz