Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johann Gonzalez

BROOKFIELD,IL

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

8
8
years of professional experience

Work History

Key Holder

Fleet Feet
03.2023 - Current
  • Assist with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversee store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Varsity Head Coach

Trinity High School
01.2016 - 11.2023
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Organized and led practices and scrimmages to increase competitive attitude and skills.
  • Collaborated with other coaches to create and execute game plans.
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Scheduled and organized team events, dinners and field trips to cultivate relationships and build rapport.
  • Oversaw athletic and academic development of 30-35 student athletes.

Sales Associate

Dick Pond Athletics
07.2015 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Assistant Manager

Dick Pond Athletics
01.2017 - 09.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Bachelor of Science - Nutrition And Dietetics

Dominican University
River Forest, IL
05.2024

Associate of Arts -

Harper Community College
Palatine, IL
05.2012

Associate of Science -

Harper Community College
Palatine, IL
05.2012

High School Diploma -

Hoffman Estate High School
Hoffman Estates
05.1996

Skills

  • Staff Oversight
  • Customer Service Management
  • Resource Allocation
  • Daily Reporting
  • Personnel Scheduling
  • Task Delegation
  • Customer Service

Timeline

Key Holder

Fleet Feet
03.2023 - Current

Assistant Manager

Dick Pond Athletics
01.2017 - 09.2017

Varsity Head Coach

Trinity High School
01.2016 - 11.2023

Sales Associate

Dick Pond Athletics
07.2015 - 03.2023

Bachelor of Science - Nutrition And Dietetics

Dominican University

Associate of Arts -

Harper Community College

Associate of Science -

Harper Community College

High School Diploma -

Hoffman Estate High School

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Johann Gonzalez