Johanna Allen
Charlotte,NC
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
4
4
years of professional experience
Work History
Regional District Safety Leader
Aramark
Charlotte , NC
02.2024 - Current
- Analyzed accident trends and developed strategies to reduce risk exposure.
- Collaborated with management on implementation of health and safety initiatives.
- Monitored worksites for unsafe conditions or behaviors, reported findings to supervisors.
Regional Director of Operations
Aramark
Charlotte, NC
07.2020 - Current
- Identified potential risks associated with regional operations activities and developed mitigation plans.
- Monitored customer service levels and took corrective action when necessary.
- Managed regional staff, including hiring, training, performance reviews and disciplinary actions.
- Developed relationships with customers in the region through frequent visits or calls.
- Provided direction on budgeting, forecasting, capital expenditures and other financial matters.
- Reviewed financial reports and identified opportunities for cost savings.
- Ensured compliance with all local, state and federal regulations related to operations in the region.
- Enhanced customer service and satisfaction through policy and procedural changes.
- Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
- Assessed reports and adjusted workflows to realign with targets.
- Monitored progress by establishing plans, budgets and measuring results.
- Implemented successful business strategies to increase revenue and target new markets.
Education
BBA -
Isothermal Community College
Spindale, NC01-2007
Skills
- Incident Investigation
- Personal Protective Equipment
- Auditing safety processes
- Safety inspection
- Workforce Planning
- Operational Efficiency
- Data-driven decision-making
- Leadership training
- Risk Mitigation
- Strategic planning and execution
- Operations Oversight
- Business Management
- Financial controls implementation
- KPI Tracking
- Recruitment
- Human Resources
- Team Leadership
- Multimillion-dollar P&L Management
- Hiring and Onboarding
- Policy Development and Enforcement
- Revenue Forecasting
Timeline
Regional District Safety Leader
Aramark
02.2024 - Current
Regional Director of Operations
Aramark
07.2020 - Current
BBA -
Isothermal Community College