Johanna Almonte
Fayetteville,GA
Summary
Organized Mortgage Loan Officer with two years of experience in community lending. Extensive real estate knowledge and success in client education. Over fifteen years of retail banking managing experience.
Overview
18
18
years of professional experience
Work History
Mortgage Loan Officer
Regions Mortgage
09.2021 - 04.2023
- Community mortgage loan officer focusing on loans for minorities and low-income communities.
Branch Team Leader
Regions Bank
10.2016 - 09.2021
- In charge of branch household and loan growth maximizing all interactions opportunities
- Educated customers on the variety of loan products and available credit options
- Supervised and coach branch associates
- In charge of branch operations and general ledger reports and reconciling
- Cash count and audit, cash order.
Branch Team Leader
Regions Bank
07.2011 - 10.2016
- In charge of branch household and loan growth maximizing all interactions opportunities
- Educated customers on the variety of loan products and available credit options
- Supervised and coach branch associates
- In charge of branch operations and general ledger reports and reconciling
- Cash count and audit, cash order.
Branch Service Leader / Head teller
Regions Bank
05.2009 - 06.2011
- Supervised the teller line making sure that all deposit and withdrawals related transactions were process accurately
- Branch cash ordering to maintained appropriate cash flow for the branch
- In charge of the branch operations adhering to bank policies and procedures and federal compliances
- Worked closely with local investigators and the fraud department to prevent bank fraud and losses.
Branch Service Leader / Head Teller
Regions Bank
05.2006 - 05.2009
Financial Services Representative
Regions Bank
09.2005 - 05.2006
- New account opening
- Cross selling products and services to clients.
Financial Services Representative/ head teller/ teller
Mellon Bank
- 09.2005
- Work my way up from teller to platform representative.
Education
Real Estate and mortgage lending/ certificate -
Miami Dade College
01.2004
Business Administration -
Miami Dade College
01.2002
Skills
- Excellent communication skills
- Detail-Oriented
- Complex problem solving
- Excels in team leadership
- Sales Development
- Refinancing Options
- Document Analysis
- Credit Evaluation
- Product Knowledge
- Loan Origination
Accomplishments
- Branch mentor
- Selected and graduated from Branch Leadership Academy
- Outstanding customer service surveys scores
References
References available upon request.
Languages
Spanish
Native or Bilingual
Timeline
Mortgage Loan Officer
Regions Mortgage
09.2021 - 04.2023
Branch Team Leader
Regions Bank
10.2016 - 09.2021
Branch Team Leader
Regions Bank
07.2011 - 10.2016
Branch Service Leader / Head teller
Regions Bank
05.2009 - 06.2011
Branch Service Leader / Head Teller
Regions Bank
05.2006 - 05.2009
Financial Services Representative
Regions Bank
09.2005 - 05.2006
Financial Services Representative/ head teller/ teller
Mellon Bank
- 09.2005
Real Estate and mortgage lending/ certificate -
Miami Dade College
Business Administration -
Miami Dade College