Johanna Chanez
Cottonwood,AZ
Summary
Dedicated and motivated professional with over two years of experience as a Surgery Counselor and a solid background in the medical field. Proven expertise in front office operations, billing, insurance verification, and delivering exceptional customer service. Eager to embrace new challenges and expand knowledge through hands-on learning experiences in a dynamic healthcare environment. Committed to contributing positively to team success while enhancing patient care and operational efficiency.
Overview
13
13
years of professional experience
Work History
Ophthalmic Assistant
Southwestern Eye Center
Cottonwood, AZ
12.2017 - 02.2026
- Record ophthalmic and medical history of patients.
- Perform testing required by type of exam scheduled, patient complaint and history.
- Perform visual acuity, auto-refraction, manual and automated lensometry, Goldman and Tonopen tonometry tests and keratometry on patients. Check pupils, extra-ocular muscles and confrontation fields.
- Train first-time wearers of contact lenses.
- Performs diagnostic tests OCT’s and Visual Fields.
- Review patients chart and document tests and examination results for completeness and accuracy of information.
- Able to educate patients on ophthalmic conditions and consent patients on minor procedures and injections performed in the clinic.
- Responsible to monitor and complete incoming tasks replied in a timely manner.
- Perform other duties as required to ensure the smooth flow of patients and work in the office.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Yavapai Community Health Center
Cottonwood, AZ
03.2013 - 12.2017
- Worked with NextGen, Excel & Word Programs.
- Received and filed notes, images and results from other offices and doctors.
- Generated referrals/authorizations for patients being referred out to specialists.
- Recorded STD health results for the CDC.
- Assisted in translating for the providers and patients.
- Covered phones and front desk as needed.
- Was trained and certified to read TB results.
Education
High School -
Red Rock High School
Skills
- Bilingual
- Leadership Skills
- Detail Oriented
- Fast Learner
- Dependable
- Basic knowledge of ocular anatomy and ocular disease
- Patient care
- HIPAA compliance
- Problem-solving abilities
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Ophthalmic Assistant
Southwestern Eye Center
12.2017 - 02.2026
Yavapai Community Health Center
03.2013 - 12.2017
High School -
Red Rock High School