Johanna Clemons
West Lafayette,IN
Summary
Dynamic professional with management experience at Delta Airlines, recognized for enhancing operational efficiency and fostering teamwork. Dependable and compassionate, I excel in problem-solving and training, driving continuous improvement. Proven ability to adapt swiftly, ensuring compliance and safety while delivering exceptional service in high-pressure environments. Fast learner committed to achieving results.
Overview
28
28
years of professional experience
Work History
Caregiver
Comfort Keepers
Lafayette, IN
10.2025 - Current
- Assisted clients with daily living activities, ensuring prompt, clean, safe care. To include nutritious meals based on dietary needs and health.
Flight Attendant
Republic Airlines
Indianapolis, IN
02.2025 - 09.2025
- Ensured passenger safety by conducting pre-flight safety checks and emergency procedure briefings.
- Delivered exceptional customer service by addressing passenger inquiries and resolving issues promptly.
- Collaborated with flight crew to execute smooth boarding processes, enhancing overall travel experience.
- Assisted in cabin preparation and inventory management before flights to maintain operational efficiency.
- Adapted swiftly to changing flight schedules and passenger needs, demonstrating flexibility under pressure.
Caterer/Catering Kitchen Prep Cook
Shoup's Country Foods
Frankfort, IN
04.2023 - 10.2024
- Coordinated with team members to prepare orders and events on time-sensitive deadlines. Participated in protecting specific health department requirements and guidelines and ensuring customer satisfaction.
Variety
TLC Cleaning/H2O Bar and Grill/Parrish House Event Venue/Cooper’s Pub
Indiana
01.2021 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Executive Assistant
HTSI, Missile Defense Contractor
Huntsville, AL
01.2019 - 04.2020
- Organized high-level meetings, preparing agendas and materials to facilitate efficient discussions and decision-making. Mainly the root system of the organization and wearer of many hats to include office firefighting.
Station Manager / Safety Inspector/Station Trainer
Delta Airlines Global Services
Huntsville, AL / Nashville, TN
04.1998 - 01.2004
- Oversaw daily operations, ensuring compliance with safety and regulatory standards.
- Streamlined scheduling processes, improving staff allocation efficiency and reducing delays.
- Developed training programs for new hires, fostering skill development and operational knowledge.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Coordinated aircraft turnaround activities, optimizing time management and resource utilization.
- Implemented best practices for baggage handling, minimizing loss and damage incidents.
- Led team meetings to communicate updates, reinforce expectations, and foster open communication among staff members.
- Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
- Implemented and maintained remote broadcast equipment to guarantee optimum safety, control and security.
- Developed and implemented safety protocols to maintain a secure working environment for employees.
- Enhanced employee performance by providing ongoing training, coaching, and feedback.
- Improved station efficiency by implementing new operational strategies and streamlining processes.
- Cultivated positive relationships with vendors, suppliers, and contractors to ensure timely deliveries of products or services needed for successful operations.
- Effective budgeting and expense management.
- Optimized inventory control systems to minimize waste and maximize resources available for daily operations.
- Fostered a culture of continuous improvement by encouraging staff to identify and address opportunities for process optimization.
- Coordinated special events.
- Collaborated with regional management to align station objectives with company goals.
- Led a team of agents, enhancing operational efficiency.
- Developed lesson plans, instructional materials and written practice tests for Ramp and Baggage Handler training courses.
- Directed daily operations, ensuring compliance with safety and regulatory standards.
- Managed staffing schedules to optimize resource allocation and operational efficiency.
Airport Ramp Agent/HR Administrative Assistant
Delta Airlines Global Services
Nashville, TN
04.1998 - 08.2001
Education
Associate of Science - Culinary Arts
Culinard of Virginia College
Birmingham, AL01.2009
Skills
- Management Experience
- Respectful and compassionate
- Dependable and responsible
- Problem-solving
- Fast learner
Languages
English
Native or Bilingual
ASL
Limited Working
Timeline
Caregiver
Comfort Keepers
10.2025 - Current
Flight Attendant
Republic Airlines
02.2025 - 09.2025
Caterer/Catering Kitchen Prep Cook
Shoup's Country Foods
04.2023 - 10.2024
Variety
TLC Cleaning/H2O Bar and Grill/Parrish House Event Venue/Cooper’s Pub
01.2021 - 04.2023
Executive Assistant
HTSI, Missile Defense Contractor
01.2019 - 04.2020
Station Manager / Safety Inspector/Station Trainer
Delta Airlines Global Services
04.1998 - 01.2004
Airport Ramp Agent/HR Administrative Assistant
Delta Airlines Global Services
04.1998 - 08.2001
Associate of Science - Culinary Arts
Culinard of Virginia College