Summary
Overview
Work History
Education
Skills
Timeline
Generic
Johanna. Cruz Ledesma.

Johanna. Cruz Ledesma.

Lawrence.,MA

Summary

As a proactive Team Leader at ABM Janitorial Services, I excelled in fostering teamwork and collaboration, significantly enhancing team performance. My expertise in problem-solving and work planning, coupled with a knack for motivating diverse teams, resulted in a harmonious and efficient workplace. My approach to leadership is characterized by a strong attention to detail and a commitment to achieving consensus through open dialogue.

Overview

4
4
years of professional experience

Work History

Team Leader

ABM Janitorial Services
11.2020 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Cultivated respect and mutual understanding within a diverse workforce.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
  • Assisted in recruitment to build team of top performers.

Education

Licenciatura En Contabilidad. - Contabilidad.

Universidad Del Caribe.
Santo Domingo, República Dominicana.

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Work planning

Timeline

Team Leader

ABM Janitorial Services
11.2020 - Current

Licenciatura En Contabilidad. - Contabilidad.

Universidad Del Caribe.
Johanna. Cruz Ledesma.