Johanna Garcia
Carpentersville,IL
Summary
Well-qualified leader with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Realtor
Keller Williams
Barrington, IL
02.2023 - 02.2024
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
Executive Team Leader - Human Resources
Target
01.2015 - 01.2023
- Enhanced employee satisfaction by implementing comprehensive training and development programs.
- Increased talent retention by developing effective performance management processes.
- Fostered a diverse and inclusive workplace culture through targeted initiatives and education.
- Managed recruitment efforts, ensuring timely placement of top-tier candidates for key positions.
- Oversaw employee benefits program, optimizing offerings to attract and retain skilled professionals.
- Ensured compliance with all relevant labor laws and regulations, mitigating potential legal risks.
- Provided coaching and guidance to managers on effective leadership techniques and conflict resolution strategies.
Store Manager
Big Lots
01.2010 - 02.2015
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Store Manager
Petco
06.2000 - 01.2010
- Improved customer satisfaction through staff training in customer service and product/companion animal knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Education
Bachelor of Fine Art Degree - Graphic Design -
The Illinois Institute of Art - Schaumburg, IL
12.2009
Associates of Applied Science - Graphic Design -
Elgin Community College - Elgin, IL
05.2008
Skills
- Staff Management
- Social Media Marketing
- Database Management
- Tech-savvy mindset
- Partnership Development
- Succession Planning
- Employee Relations
- Mentoring and Coaching
- Talent Acquisition
- Onboarding and Orientation
- Benefits Administration
- Diversity and Inclusion
Certification
- Certified CPR/AED
- Basset Certified
- IL Food Safety Manager Certified
- Licensed Realtor
Timeline
Realtor
Keller Williams
02.2023 - 02.2024
Executive Team Leader - Human Resources
Target
01.2015 - 01.2023
Store Manager
Big Lots
01.2010 - 02.2015
Store Manager
Petco
06.2000 - 01.2010
Bachelor of Fine Art Degree - Graphic Design -
The Illinois Institute of Art - Schaumburg, IL
Associates of Applied Science - Graphic Design -
Elgin Community College - Elgin, IL