Johanna Gonzalez De Moran
Bronx
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Westside New York Medical PC
02.2023 - Current
- Record patient information and manage appointments scheduling and follow-up.
- Administer patient blood & urine samples and prepare them for lab processing.
- Maintained & cleaned exam room and all medical equipment.
- Cleaned outpatient room and disposed of medical waste.
- Took & recorded patient vital signs & biopsies, including blood pressure and heart rate.
Childcare Assistance
Sweet Dreams Daycare
New York
09.2020 - 08.2021
- Controlled classroom environment with outlined rules and positive reinforcement techniques.
- Engaged 10 children ages 6 months to 5 years old in safe, active and mentally stimulating activities.
- Communicated with parents to report on student behavior, social and developmental progress.
Hairdresser
Amsterdam Beauty Salon
New York
01.2009 - 04.2020
- Hair care expert specializing in hair care maintenance.
- Maintained client relationships by explaining salon procedures and provide at home care tips.
- Maintained a clean salon station by keeping tools in proper order and sanitized according to the safety protocols.
- Service an average of 50 clients a week.
- Manage daily schedule to minimize client wait times.
Education
NHA Certification as a Medical Assistant -
Suny Brooklyn educational opportunities Center
Brooklyn, NYNHA Certification as an EKG Administration Specialist -
Suny Brooklyn educational opportunities Center
Brooklyn, NYNHA Certification in Phlebotomy -
Suny Brooklyn educational opportunities Center
Brooklyn, NYCertification in Cosmetology -
Skills
- Empathetic patient care
- Experience in customer services
- Ability to learn quickly
- Highly organized and efficient
- Management on the phone
- Microsoft Office Suite
- Patient care
- Vital signs monitoring
- Lab sample preparation
- Medical record management
- Appointment scheduling
- Health and safety compliance
- Record keeping
- Communication skills
- Time management
- Problem solving
- Stress management
- Compassionate
- Patient relations
- Medical supply inventory
- Reliable team player
- Patient scheduling
Timeline
Medical Assistant
Westside New York Medical PC
02.2023 - Current
Childcare Assistance
Sweet Dreams Daycare
09.2020 - 08.2021
Hairdresser
Amsterdam Beauty Salon
01.2009 - 04.2020
NHA Certification as a Medical Assistant -
Suny Brooklyn educational opportunities Center
NHA Certification as an EKG Administration Specialist -
Suny Brooklyn educational opportunities Center
NHA Certification in Phlebotomy -
Suny Brooklyn educational opportunities Center