Shanna Brown
Copperas Cove,TX
Summary
Compassionate Medical Assistant skilled in patient care and confidentiality compliance. Experienced in managing electronic health records and administering medications in fast-paced settings. Demonstrates expertise in medical terminology and workflow optimization while effectively managing multiple tasks and adapting to changing demands.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Medical Assistant
CareNow Urgent Care
Georgetown , TX
01.2025 - Current
- Administered injections, medications, and treatments according to physician orders.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Supported healthcare providers during examinations and procedures with necessary instruments.
- Educated patients on treatment plans, medications, and preventive care measures.
- Collaborated with team members to enhance workflow efficiency in urgent care setting.
- Conducted EKGs, spirometry testing, and other diagnostic tests as requested by the physician.
- Collected biological samples from patients for laboratory analysis. from patients for laboratory testing purposes.
- Changed wound dressings to promote healing and prevent infection. on wounds to prevent infection and check for healing.
- Maintained cleanliness and organization of examination rooms and medical supplies.
- Managed medical records ensuring accurate documentation and confidentiality compliance.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Bookkeeper
Fries Etc
Copperas Cove, Texas
07.2022 - 01.2025
- Compiled monthly financial statements, including cash flow statements and balance sheets.
- Ensured accuracy in general ledger entries and maintained detailed financial records.
- Streamlined accounts payable and receivable processes to ensure timely payments.
- Processed accounts payable and receivable transactions efficiently to maintain cash flow.
- Generated invoices for clients and monitored payment receipts to enhance cash management.
- Employed accounting software to improve efficiency in transaction recording.
- Conducted regular bank reconciliations each month to maintain account accuracy.
- Documented deposits, credit card charges, and sales entries for effective cash management.
Household Manager
Brown Residence
Copperas Cove, Texas
05.2015 - 07.2022
- Managed household schedules and organized family activities to foster family engagement.
- Planned meals and coordinated grocery shopping to ensure nutritional needs were met.
- Coordinated appointments with doctors, dentists, tutors, and other service providers.
- Budgeted household finances, demonstrating effective financial management.
Cashier
TA Travel Center
Sweetwater, Texas
01.2015 - 05.2015
- Accurately processed customer transactions at high-traffic travel center, ensuring swift service.
- Efficiently operated cash register, processing diverse payment methods accurately.
- Maintained checkout area cleanliness, contributing to positive customer experience.
- Collaborated with team to facilitate smooth operations during peak periods.
- Assisted customers with inquiries, providing knowledgeable support for product selection.
- Addressed customer questions about store policies and procedures effectively.
- Stocked shelves promptly to guarantee product availability for customers.
- Performed diverse tasks to assist daily store operations.
Dental Assistant
Achieve Dental
Sweetwater, Texas
09.2014 - 01.2015
- Supported dentists during patient examinations and dental procedures, contributing to improved patient care.
- Prepared treatment rooms by sterilizing instruments and organizing supplies, ensuring readiness for efficient procedures.
- Maintained patient records, ensuring accurate documentation of treatments for compliance.
- Conducted patient x-rays with mounted equipment, facilitating timely review of images by dentist.
Education
Certificate of Technical Studies - National Registered Certified Medical Assistant
The College of Health Care Professions
Austin12-2024
Certificate of Technical Studies - Phlebotomy
Lillies Institute of Phlebotomy/EKG
Killeen, TX12-2022
Skills
- Medication administration
- Vital signs assessment
- Laboratory specimen collection
- 12-lead EKGs
- Phlebotomy and injections
- Instrument sterilization practices
- Electronic health records management
- OSHA and HIPAA compliance
- CPR and BLS certification
- Medical laboratory protocols
- Patient registration management
- Empathetic patient care
- Patient communication techniques
- Team collaboration
- Adaptability and dependability
- Medical terminology proficiency
Certification
- NHA Phlebotomy Certificate, Lilies Institute of Phlebotomy/EKG, (2022)
- BLS , Red Cross, (2025)
- NAHP Medical Assistant Certificate, The College of Health Care Profession, (2024)
Timeline
Medical Assistant
CareNow Urgent Care
01.2025 - Current
Bookkeeper
Fries Etc
07.2022 - 01.2025
Household Manager
Brown Residence
05.2015 - 07.2022
Cashier
TA Travel Center
01.2015 - 05.2015
Dental Assistant
Achieve Dental
09.2014 - 01.2015
Certificate of Technical Studies - National Registered Certified Medical Assistant
The College of Health Care Professions
Certificate of Technical Studies - Phlebotomy
Lillies Institute of Phlebotomy/EKG