Johanna Governali
Baiting Hollow
Summary
Compassionate and dedicated Nursing Assistant student with extensive experience in delivering comprehensive care and support to diverse client populations. Proven ability to cultivate positive relationships through effective communication and interpersonal skills, ensuring a safe and supportive environment tailored to individual needs. Expertise in managing daily activities and enhancing clients' well-being through personalized care plans, complemented by strong problem-solving skills. Committed to fostering a nurturing atmosphere that promotes health and dignity for all individuals served.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Irish Roots Candy & Gifts
Riverhead, NY
09.2024 - Current
- Oversaw daily operations and enhanced staff performance through targeted support.
- Implemented effective inventory merchandising strategies and maintained organized store displays to improve customer experience.
- Provided exceptional customer service to enhance client satisfaction in a dynamic setting.
- Oversaw cash handling operations and ensured compliance with opening and closing protocols.
- Developed training programs for new staff, enhancing onboarding experience and operational knowledge.
Babysitter, Nanny, Caregiver
Self Employed
Suffolk County, NY
01.2017 - Current
- Implemented structured routines and activities to ensure a safe and engaging home atmosphere for children.
- Established and maintained safety supervision protocols and structured routines to promote a secure environment.
- Facilitated meal hygiene practices and bedtime routines for optimal health and safety.
- Fostered positive family relationships by ensuring dependable support and facilitating clear communication.
- Monitored health conditions and provided timely responses to minor illnesses or emergencies to ensure safety.
Direct Support Professional (DSP)
Citizens Options Unlimited
Shoreham, NY
12.2025 - 03.2026
- Implemented personalized care strategies for individuals with developmental disabilities, ensuring a supportive residential atmosphere.
- Assisted clients with personal care tasks, ensuring comfort and dignity during bathing, dressing, grooming, and meal support.
- Tracked and recorded variations in health status and daily functioning to support patient care and treatment plans.
- Implemented strategies to support mobility and uphold safety and cleanliness standards.
- Assessed patient needs and applied customized care plans alongside effective behavioral interventions.
- Coordinated communication efforts with nursing staff and interdisciplinary team members to ensure seamless operations.
- Advocated for independence, dignity, and enhanced quality of life for individuals.
Front Desk Associate
Planet Fitness
Riverhead, NY
11.2023 - 05.2024
- Monitored and maintained facility hygiene and safety measures in alignment with health regulations.
- Supported member engagement through efficient check-in processes and responsive assistance.
- Managed customer inquiries and resolved issues efficiently in a dynamic, high-volume service environment.
- Greeted and assisted members, ensuring a welcoming environment.
- Managed member inquiries and resolved issues promptly.
Education
Nursing Assistant - Certified Nursing Assistant
Access Careers
Islandia06-2026
Phlebotomy - Phlebotomy Technician
Access Careers
Islandia04-2026
EKG Technician - EKG Technician
Access Careers
Islandia04-2026
Associate of Arts - General Studies
Suffolk County Community College
Eastern Campus05-2025
Skills
- Patient support services
- Personal care support
- Vital Signs Monitoring
- EKG (Electrocardiogram)
- Phlebotomy
- Infection Control & Safety
- Behavioral intervention support
- Documentation & Charting
- Effective communication
- Collaborative teamwork
- Effective time management
- Supportive healthcare assistance
Certification
- BLS Certification
- SCIP-R Certified (Strategies for Crisis Intervention & Prevention- Revised)
- Phlebotomy Technician
- EKG Technician
- Nursing Assistant (CNA) -upcoming
- Patient Care Technician (PCT) -expected
LANGUAGES
English
ASL – Basic proficiency
Spanish – Currently learning (medical focus)
Interests
- Community Cleanup
- Offering time and support to shelters for the homeless, women, and animals
- Environmental Conservation Projects
- Team Sports
- Volunteer Work
- Homelessness Outreach
- Knitting and Crocheting
- Animal Care
- Avid Reader
- Gardening
- Swimming
- Growing herbs, vegetables, or fruits in home gardens
- Music
- Crafting and DIY Projects
Timeline
Direct Support Professional (DSP)
Citizens Options Unlimited
12.2025 - 03.2026
Assistant Manager
Irish Roots Candy & Gifts
09.2024 - Current
Front Desk Associate
Planet Fitness
11.2023 - 05.2024
Babysitter, Nanny, Caregiver
Self Employed
01.2017 - Current
Nursing Assistant - Certified Nursing Assistant
Access Careers
Phlebotomy - Phlebotomy Technician
Access Careers
EKG Technician - EKG Technician
Access Careers
Associate of Arts - General Studies
Suffolk County Community College