Summary
Overview
Work History
Education
Skills
Timeline
WHY I WANT TO BE HERE
HOW I CAN ADD VALUE
Generic
Johanna Lyons

Johanna Lyons

Surprise,AZ

Summary

Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

5
5
years of professional experience

Work History

Probation Administrative Assistant

Adult Probation Judicial Branch Of Arizona
07.2023 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed filing system, entered data and completed other clerical tasks.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Fulfillment Expert

Target
11.2021 - 06.2024
  • Pick items for multiple orders, bag and stow orders to hold locations
  • The skills such as time management with timed orders, being efficient and accurate will translate to the position being applied for
  • Communication with other team members and leaders that I have demonstrated will show that I can effectively convey what is needed
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.

Case Manager/Skills Trainer I

Valley Oaks Health
08.2021 - 11.2021
  • Provide life skills and use evidence-based practices to clients who need intensive outpatient services
  • Using communication skills such as email and daily briefing/staffing with the team and other departments.
  • Documenting sessions with clients using a database

Drug Testing Technician

Sentinel Offender Services
06.2020 - 08.2021
  • Supervise female offenders/clients and take urine samples to test
  • Effectively communicating the test results with probation and community corrections via email, phone or in person.
  • Data entry for drug test results along with collecting samples and filling out necessary forms to send to the lab for confirmation.

Education

Bachelor’s of Arts - Sociology- Criminal Justice

North Central College
01.2020

Skills

  • Computer skills
  • Time management
  • Verbal and written communication
  • Attention to detail
  • Data entry
  • File and record keeping
  • Support services
  • Administrative duties
  • Data confidentiality
  • Multi-line phone systems
  • Mail sorting and distribution
  • Documentation and filing

Timeline

Probation Administrative Assistant

Adult Probation Judicial Branch Of Arizona
07.2023 - Current

Fulfillment Expert

Target
11.2021 - 06.2024

Case Manager/Skills Trainer I

Valley Oaks Health
08.2021 - 11.2021

Drug Testing Technician

Sentinel Offender Services
06.2020 - 08.2021

Bachelor’s of Arts - Sociology- Criminal Justice

North Central College

WHY I WANT TO BE HERE

I want to explore my field further and it would be great to work for the government.

HOW I CAN ADD VALUE

My experience working as a drug testing technician I think would help support me because I have worked with other departments such as probation and community corrections. Also, I have networked with them as well. I am detailed orientated and strive to do the best I can do. My experience with Adult Probation has improved my skills to work independently and achieve great results. 

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