Johanna Murphy
Bay Shore,NY
Summary
Dedicated professional with strong skills in leadership, customer service, and staff supervision. Experienced in managing budgets, schedules, and employee performance to ensure a seamless workflow.
Overview
17
17
years of professional experience
Work History
General Manager
Sobol
Riverhead, New York
08.2022 - Current
- Led daily operations to ensure smooth workflow and effective team collaboration.
- Supervised staff, providing training and mentorship to improve skills and productivity.
- Build relationship with vendors
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created schedules and monitored payroll to remain within budget.
Certified Wellness Coach
Dr Batash
New York , New York
04.2023 - 01.2024
- Developed personalized wellness plans for clients based on their health goals.
- Conducted one-on-one coaching sessions to provide support and guidance.
- Monitored client progress and adjusted plans as needed to ensure effectiveness.
- Educated clients on lifestyle changes to enhance overall well-being.
General Manager
Sobol
Manorville , NY
02.2018 - 01.2024
- Led daily operations to ensure smooth workflow and effective team collaboration.
- Supervised staff, providing training and mentorship to improve skills and productivity.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created schedules and monitored payroll to remain within budget.
- Guided management and supervisory staff to promote smooth operations.
Barista
Starbucks
Riverhead, New York
11.2022 - 04.2023
- Provided exceptional customer service, ensuring a welcoming atmosphere.
- Handled cash register transactions accurately while processing orders quickly.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Manager
D&J Cleaning Service
Manhattan , New York
08.2008 - 04.2018
- Assisted in training new employees on company policies and procedures.
- Implemented process improvements to enhance workflow efficiency and productivity.
- Maintained safety protocols to ensure a secure work environment for all employees.
- Developed and implemented training plans for new employees.
Education
High School Diploma -
Islip High School
Islip06-2008
Some College (No Degree) - Visual Merchandising
Brookdale Community College
Lincroft, NJSkills
- Bilingual in Spanish
- Customer service
- Staff supervision
- Team collaboration
- Employee training
- Leadership development
- Schedule management
- Nutrition guidance
- Mindfulness techniques
Languages
Spanish
Professional
Timeline
Certified Wellness Coach
Dr Batash
04.2023 - 01.2024
Barista
Starbucks
11.2022 - 04.2023
General Manager
Sobol
08.2022 - Current
General Manager
Sobol
02.2018 - 01.2024
Manager
D&J Cleaning Service
08.2008 - 04.2018
High School Diploma -
Islip High School
Some College (No Degree) - Visual Merchandising
Brookdale Community College