Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Johanna Reyes

Pharr,TX

Summary

Results-driven professional with close to 9 years in medical payment posting. Expertise in problem solving and training team members, contributing to improved payment workflows and maintaining account integrity. Eager to leverage skills to enhance operational efficiency.

Overview

9
9
years of professional experience

Work History

RCM Medical Payment Poster

Thurmond Eye Associates
Weslaco, Texas
04.2017 - Current
  • Processed electronic and manual payments, ensuring accuracy in data posting for improved account management.
  • Managed insurance credit card transactions, correspondence processing, and accurate payment adjustments on patient accounts
  • Ensured all financial transactions were recorded correctly to uphold account integrity.
  • Collaborated with office staff to streamline payment posting workflows, enhancing overall operational efficiency.
  • Researched discrepancies between patient accounts and remittance advice from insurance carriers.
  • Evaluated open accounts to identify past-due balances and implement collection strategies.
  • Generated regular reports on payment trends and financial indicators for management.
  • Trained new team members on procedures for posting payments and account reconciliation.
  • Assisted patients with account inquiries and payment history, fostering positive customer relationships.

Education

Diploma - MEDICAL ADMINISTRATIVE ASSISTANT

STVT
Weslaco, TX
12-2009

High School Diploma -

PROGRESO HIGH SCHOOL
Progreso, TX
05-2005

Skills

  • Payment posting & processing
  • Team collaboration
  • Problem solving
  • Time management
  • Good Telephone Etiquette
  • Multitasking Abilities
  • Data management
  • Training & Development

Languages

English
Full Professional
Spanish
Full Professional

Timeline

RCM Medical Payment Poster

Thurmond Eye Associates
04.2017 - Current

Diploma - MEDICAL ADMINISTRATIVE ASSISTANT

STVT

High School Diploma -

PROGRESO HIGH SCHOOL
Johanna Reyes