Johanna Rosales
Houston,Texas
Summary
Accomplished paralegal at Paz and Associates Law Firm, adept in legal research and client communication. Enhanced firm efficiency by implementing a file management system, reducing document retrieval time by 30%. Proven leader in team coordination and decision-making, ensuring seamless operations and superior service delivery. Customer service professional dedicated to helping people by resolving issues efficiently, providing clear communication, and delivering a positive customer experience.
Overview
10
10
years of professional experience
Work History
Paralegal
Paz and Associates Law Firm
Houston, TX
06.2023 - 04.2026
- Conducted legal research to support case preparation and documentation processes.
- Drafted and revised legal documents, ensuring compliance with court requirements.
- Assisted attorneys in trial preparation by organizing case files and evidence exhibits.
- Communicated with clients to gather information and provide status updates on cases.
- Managed scheduling of depositions, hearings, and client meetings efficiently.
- Maintained case management software to track deadlines and document filings accurately.
- Coordinated with external parties such as courts and opposing counsel for information exchange.
- Reviewed discovery materials for relevance and accuracy, summarizing findings for attorney review.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Saved firm resources by conducting cost-effective legal research using both traditional library resources and online databases such as LexisNexis or Westlaw.
- Maintained up-to-date knowledge of changes in laws or regulations relevant to practice areas through continuous professional development opportunities such as seminars or webinars.
- Improved team productivity by coordinating with attorneys to prioritize and delegate tasks effectively.
Texas Work Advisor
Texas Health and Human Services
Houston, TX
06.2022 - 01.2023
- Provided guidance on eligibility requirements for health and human services programs.
- Assisted clients in completing applications for various assistance programs.
- Conducted assessments to determine client needs and eligibility for services.
- Collaborated with multidisciplinary teams to ensure comprehensive service delivery.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
Managment and Payroll Specialist
BC Construction
Houston, TX
01.2016 - 05.2021
- Processed payroll for over 200 employees, ensuring accurate and timely payments.
- Maintained employee records in HRIS, verifying data integrity and compliance with regulations.
- Assisted in resolving payroll discrepancies through effective communication with staff and management.
- Coordinated year-end tax reporting, including W-2 preparation and distribution to employees.
- Trained new hires on payroll systems and procedures, fostering a knowledgeable team environment.
- Collaborated with HR to streamline onboarding processes, improving payroll setup accuracy for new employees.
- Provided customer service to employees regarding payroll inquiries and issues.
- Created new hire and termination documents for payroll.
- Developed comprehensive reports for management, highlighting payroll trends and providing actionable insights for budget planning.
Education
Associate of Arts - Multidisciplinary Studies
Houston Community College
Houston, TXHigh School Diploma -
Texas Can Academy
Houston, TX06.2022
Skills
- Legal research
- Proficient in MS office
- Case management
- Client communication
- Office administration
- Document drafting
- Notary public
- Calendar management
- Research and data collection
- Legal writing
- File organization
- Litigation support
- Records management
- Schedule coordination
- Appointment scheduling
- Legal terminology
- Multitasking
- Costumer service
- Self Paced
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Complex Problem-solving
- Project management
- Conflict resolution
Languages
Spanish
Native or Bilingual
Timeline
Paralegal
Paz and Associates Law Firm
06.2023 - 04.2026
Texas Work Advisor
Texas Health and Human Services
06.2022 - 01.2023
Managment and Payroll Specialist
BC Construction
01.2016 - 05.2021
Associate of Arts - Multidisciplinary Studies
Houston Community College
High School Diploma -
Texas Can Academy