Johanna Santana
Glassboro,USA
Summary
Results-driven On-Site Supervisor with 6 years of experience in operations management, customer service, and meal preparation. Skilled in streamlining workflows and enhancing productivity through effective management and technological solutions. Bilingual professional committed to fostering collaboration and driving operational improvements.
Overview
9
9
years of professional experience
Work History
Housekeeper
Atlas Health Care Center
Sewell, New Jersey
09.2025 - 06.2026
- Disinfected surfaces to ensure a safe environment for residents.
- Maintained cleanliness in patient rooms and common areas.
- Managed laundry services, including washing and folding linens.
Service Representative
THE Michaels ORGANIZATION
Camden
04.2023 - 10.2023
- Elevated company's reputation through exceptional service delivery
- Enhanced company reputation by delivering exceptional service
- Collaborated with team to achieve high customer satisfaction
- Leveraged analytical skills to support company growth and efficiency.
On-Site Supervisor
Misfits Market
Delanco, NJ
07.2020 - 01.2023
- Directed on-site associates' activities to align with project goals
- Established clock-in procedures to enhance time management
- Enhanced area allocation to support productivity improvements
- Boosted productivity by ensuring optimal area allocation
- Managed and directed on-site associates' activities
- Implemented effective clock-in procedures
Dietary Aide
Avista Health Care
Cherry Hill, NJ
02.2018 - 06.2020
- Managed meal preparation to comply with dietary guidelines for optimal nutrition
- Ensured consistent adherence to food safety and hygiene standards for safe meal service
- Efficiently managed kitchen inventory, enhancing meal service and reducing waste.
- Performed routine kitchen maintenance to ensure equipment functionality and general cleaning tasks
- Assisted with kitchen maintenance and general cleaning tasks
- Streamlined kitchen inventory management to support meal service and minimize waste.
Dispatcher
Lasership
Paulsboro, NJ
03.2017 - 01.2018
- Managed dispatch operations to ensure timely and accurate deliveries
- Specialized in packaging to enhance product safety and improve customer satisfaction
- Provided exemplary customer service by promptly resolving issues
- Utilized MS Office Suite for efficient task management
- Specialized in packaging, enhancing product safety and customer satisfaction
Education
High School Diploma -
Camden High School
CamdenSkills
- Sanitation procedures
- Sanitation practices
- Floor care
- Customer Service
- Organizational skills
- Bilingual Spanish
- Computer Skills
Languages
Spanish, Native
Timeline
Housekeeper
Atlas Health Care Center
09.2025 - 06.2026
Service Representative
THE Michaels ORGANIZATION
04.2023 - 10.2023
On-Site Supervisor
Misfits Market
07.2020 - 01.2023
Dietary Aide
Avista Health Care
02.2018 - 06.2020
Dispatcher
Lasership
03.2017 - 01.2018
High School Diploma -
Camden High School