Johanna Mylani Pedraza
Buena Park,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
Banquet Server
Event Helpers LA
01.2022 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
Realtor
Coldwell Banker Campbell Realtors
10.2013 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Education
Real Estate License
CA10.2013
High School Diploma -
Savanna High School
Anaheim, CA06.2002
Skills
- Sales Techniques
- Bilingual-Spanish
- Customer Service and Engagement
- Relationship Building
- Multitasking Abilities
- Decision-Making
- Team Building and Leadership
- Sales negotiation
- Local area familiarity
- Strong organizational skills
- Client management
- Highly Professional
Timeline
Banquet Server
Event Helpers LA
01.2022 - Current
Realtor
Coldwell Banker Campbell Realtors
10.2013 - Current
Real Estate License
High School Diploma -
Savanna High School
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