Johanna Palshan Palshan
Glade Spring,VA
Summary
Responsible student, athlete, and employee. Open and positive employee and keep the people around in a good mood no matter the situation. Highly-motivated person with a desire to learn new things no matter the level of experience previously provided.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Gobble Stop
07.2022 - Current
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Operated cash register to process payments from customers.
- Processed online orders and ensured timely delivery of items.
- Tracked inventory levels for restocking purposes.
- Organized backroom storage areas for efficient access to merchandise.
- Handled returns and exchanges according to company policy.
- Adhered to safety policies while handling hazardous materials or chemicals.
- Provided ongoing training for new staff members.
- Participated in promotional activities such as setting up displays or distributing marketing materials.
- Assisted with visual merchandising tasks including window dressing and floor changes.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Intern With Communities in Schools
Communities In Schools, Cis
01.2024 - 04.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Night Time Supervisor
Metz Culinary
01.2021 - 10.2022
- Supervised nightly operations and ensured compliance with safety regulations.
- Monitored staff performance, provided feedback and managed disciplinary actions as needed.
- Assisted in the implementation of new policies and procedures related to night time operations.
- Ensured all equipment was properly maintained and operational during night shifts.
- Investigated customer complaints related to night time services and resolved issues promptly.
- Communicated regularly with management team regarding any changes or updates in policies or procedures.
- Assisted in troubleshooting technical issues that occurred during night shifts.
- Resolved conflicts between employees or customers when necessary.
- Provided ongoing training to address staff needs.
Education
Bachelor of Science - Psychology
King University
Bristol TN05.2024
Bachelor of Arts - Social Work
King University
Bristol, TN05.2024
Skills
- Reliability
- Conflict Resolution
- Research and Analysis
- Database Updating
- Customer Service
- Data Entry
- Energetic and Enthusiastic
- Fast Learner
- Active Listening
- Attention to Detail
Timeline
Intern With Communities in Schools
Communities In Schools, Cis
01.2024 - 04.2024
Assistant Manager
Gobble Stop
07.2022 - Current
Night Time Supervisor
Metz Culinary
01.2021 - 10.2022
Bachelor of Science - Psychology
King University
Bachelor of Arts - Social Work
King University
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